Get a load of this jerk (and how I handled it)

[unkown5454]

Originally Posted by MM78

Yeah, and the funny part is that the customer can see when you shipped it but because the Post Office just sits on it, makes you look bad.

Exactly. First Class or Priority, doesn't even make a difference.

"Shipping Label Created"

...5 days go by...

"Origin Scan/Accepted by USPS"

How much sh*ttier can this company get? F*cking monopoly on small packages.

[Lost in the Supermarket]

..........and here is his follow up today:


<<<I fully understand USPS should provide better service or at least more timely service but what we often forget is the customer. The excessive waiting times between transaction conclusion and your customer actually receiving your offering is less than acceptable and I again encourage you to find other means to stay at the top of your game ! >>>


My recap....item sold at 7PM on Saturday and went out with the Monday mail.

Any suggestions on a response to help me "get on my game"? BTW, business is too hot to track every package along the way...plus what good would that do?

[Lost in the Supermarket]

Originally Posted by nodeal

USPS has been sucking lately. I politely shift blame onto the USPS while pretending to give a f*ck to the customer.

It sucks taking crap from customers online. I don't know how reps that work at retail stores handle it in person. I'd lose it.

because...........people like this are much more rare in person than they are online.

I guess I have it good.......I have my customers by the balz. They can;t get what I have anywhere else, it is not electronic (can't break), and a fairly expensive item for what it is. And high demand.....so if they don't want it.....NEXT PLEASE! Custom made to order.

I will block a bidder/buyer in a heartbeat. 90% of my problems come from 2% of my buyers. Another 75% are willing to take it in the arse because they know I am the one-and-only source for these things. But.....I still do the best I can for my regulars (and others for that matter) because it is the right thing to do and the stuff I sell might be a keepsake in the family for generations. Gotta make it the best I can.