Buyer wants to cancel auction purchase - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 07-21-2015
Senior Member
 
Join Date: Oct 2014
Posts: 153
Thanks: 35
Thanked 8 Times in 5 Posts
Activity: 0%
Longevity: 41%
iTrader: (1)
Default Buyer wants to cancel auction purchase

I have an auction listing that ended but the buyer wants to cancel the purchase.

He said "i am really sorry but i need to cancel the order. i made a mistake in the bidding process thinking i was bidding on something else. I am really sorry for the inconvenience. I hope that you can honor my request."

Does this count against me if I go ahead and cancel the purchase or not?

If I cancel the purchase can I just go ahead and do a second chance offer with one of the other bidders or should I just re-list the item?

Any help would be appreciated..Thanks
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 07-22-2015
james13v's Avatar
Senior Member
 
Join Date: Sep 2010
Posts: 1,784
Thanks: 490
Thanked 344 Times in 267 Posts
Activity: 84%
Longevity: 72%
iTrader: (0)
Default Re: Buyer wants to cancel auction purchase

if a buyer wants to cancel the purchase, it will not affect you. Tho they will be able to leave feedback still. So you can choose to do an unpaid item case if you want.

Your choice if you want to do second chance or relist. The second bidder might not even want it.
Reply With Quote
The Following User Says Thank You to james13v For This Useful Post:
nostro (07-22-2015)
  #3  
Old 07-22-2015
doL's Avatar
doL doL is offline
Senior Member
 
Join Date: Jun 2015
Posts: 226
Thanks: 7
Thanked 37 Times in 25 Posts
Activity: 0%
Longevity: 36%
iTrader: (1)
Default Re: Buyer wants to cancel auction purchase

I'd just relist and be done with it. =/
Reply With Quote
  #4  
Old 07-22-2015
slokor's Avatar
Executive [VIP]
 
Join Date: Aug 2008
Posts: 8,928
Thanks: 299
Thanked 2,051 Times in 1,508 Posts
Activity: 97%
Longevity: 88%
iTrader: (89)
Default Re: Buyer wants to cancel auction purchase

When you file the cancel request make sure to choose the correct reason that indicates it is the buyer who asked for this cancellation. If you do so your account will not be affected.
__________________
USA SELLER ACCOUNT EXCLUSIVES: 1,000/$100,000 AND 5,000/$500,000 - AGED!
ENTER MY STORE OR CONTACT ME
Reply With Quote
The Following User Says Thank You to slokor For This Useful Post:
nostro (07-22-2015)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Is there a way to cancel an an auction and not be charged a fee? Mr2005 eBay Discussion! 6 01-31-2014 12:11 PM
ebay cancel auction after buyer has paid Mr2005 eBay Discussion! 3 01-12-2013 12:33 PM
How to Cancel the winner's Bid after auction? xiaoxiu Subscriber Discussions 15 06-17-2012 12:38 PM
Slight problem, cannot cancel auction! jamblix Subscriber Discussions 10 06-10-2010 06:31 PM
Is it possible to cancel a completed auction? oompaloompa Subscriber Discussions 4 09-27-2009 03:00 AM


Aspkin Group

All times are GMT -5. The time now is 06:57 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts