Re: Buyer opened a case on an item that was already returned and refund was issued?;
How did you issue the refund? Always best to issue the refund thru the returns case so it closes. If not a buyer with a press of a button at anytime could get even more taken from your account.
Your probably will have to call them. If you have all the stealth info though you should be good. They will ask information only to confirm your the account holder.
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