PayPal payment unavailable even after eBay case was closed?
Hi Guys, I've been selling lots of items but recently had a Return Requested and also a separate Item not received case opened.
Very frustrating - one item stopped working, and the other one arrived a day later than eBays ridiculous estimated delivery date. During this time, I spoke with the buyers directly to resolve the problems, and both of them closed the case, but the payments in PayPal are still unavailable two days later, any ideas why?
I've had these things happen before, when someone opens a case, the payment will be on hold, but as soon as the case is closed, it will then be available. So why is it still unavailable now?
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