Re: eBay MC011 and PayPal Limited with -£3.5k
How established is your account? Do you have a long history of positive selling before this?
eBay gave me a second chance for a high defect rate + an MC011, but my sellers account had been going for 3 years and it was my first problem on it... so you may be able to get off factoring that in.
The MC011 should have given you instructions to 'appeal' by replying once you've taken care of all the issues, so really go out of your way to make as many buyers who complained happy (when they review your account for the appeal it will show).
Make sure your appeal letter explains why things went wrong, how you've fixed them, and how you'll avoid them in the future.
As far as your paypal goes, I'm not sure-- I would get a positive balance ASAP though, since they can put collection agencies on you since it's your real info account.
Best of luck,
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