MC011 Your eBay selling account has been limited - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

Reply
 
Thread Tools
  #1  
Old 07-29-2013
Junior Member
 
Join Date: Jul 2012
Posts: 568
Thanks: 6
Thanked 40 Times in 36 Posts
Activity: 0%
Longevity: 56%
iTrader: (0)
Question MC011 Your eBay selling account has been limited

MC011 Your eBay selling account has been limited
-----------------------------------------------------------------
Dear

To help you be a successful seller and ensure a safe experience for the eBay community, your account has been restricted until additional information can be verified or obtained and we're able to confirm that your use of services meets the guidelines in eBay's User Agreement.

I understand that this process may seem confusing. Please let me explain a little more about it. We're committed to reducing both fraud and negative buying experiences on eBay. To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of your account's activity, but rather a preventative measure.

Learn more about eBay's User Agreement:
http://pages.ebay.com/help/policies/user-agreement.html

To appeal process this restriction, please review the following guidelines:

-- Resolve the outstanding issues with your related PayPal account. To start working on your PayPal account, you will need to contact PayPal directly to initiate your appeal.

Here's how to contact PayPal:

1. Open a new Web browser.
2. Go to the PayPal home page (www.paypal.com).
3. Log in to your PayPal account.
4. Click the "Help" link at the top right hand corner of the page.
5. Choose "Contact Us by phone or email" in the bottom right corner of the page.
6. Click "Email us" under the Find Answers section.
7. Select the appropriate topic, write your message, and then click the "Continue" button.

You can also reach PayPal by phone at 1-402-935-2050. Here are their hours:
4:00 am PDT to 10:00 pm PDT Monday through Friday
6:00 am PDT to 8:00 pm PDT Saturday and Sunday

The agent will need to verify the telephone number on your account and the last 4 digits of your credit card or bank account. You may want to have that information handy when you call.


Please reply to this email after the above requirements have been met and we will begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.

We appreciate your cooperation in resolving this matter as quickly as possible, and we look forward to working with you in order to establish a strong selling history and successful business relationship.

Thanks,

eBay


If I unlimit my paypal account they will fix this?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 07-29-2013
Senior Member
 
Join Date: Mar 2013
Posts: 2,047
Thanks: 106
Thanked 205 Times in 176 Posts
Activity: 0%
Longevity: 51%
iTrader: (1)
Default

Probably but they can do what they want. Why is the pp limited?
Reply With Quote
  #3  
Old 07-29-2013
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 41,969
Thanks: 5,467
Thanked 8,998 Times in 7,022 Posts
Activity: 0%
Longevity: 95%
iTrader: (6)
Default

Quote:
Originally Posted by astralman View Post
MC011 Your eBay selling account has been limited
-----------------------------------------------------------------

If I unlimit my paypal account they will fix this?
That very much depends on the type of paypal limitation.

It is not a given your ebay will be restored.

Be prepared for the worst to happen.

Reply With Quote
  #4  
Old 07-29-2013
Junior Member
Threadstarter  
 
Join Date: Jul 2012
Posts: 568
Thanks: 6
Thanked 40 Times in 36 Posts
Activity: 0%
Longevity: 56%
iTrader: (0)
Default

Paypal got limited suddenly for I dont know what reason. I never used it. Only had it to be an active account. They are asking on the paypal id, bank statement.
Reply With Quote
  #5  
Old 07-30-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,206
Thanks: 4,615
Thanked 7,099 Times in 6,466 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default

If it is ONLY dependent on your pp, then your chances of reinstatement are higher...can never say 100% YES with eB though - they could still flag you for ID verification. 1st step would be to fix your PP however
Reply With Quote
  #6  
Old 07-30-2013
Junior Member
 
Join Date: Jun 2013
Posts: 138
Thanks: 0
Thanked 12 Times in 11 Posts
Activity: 0%
Longevity: 49%
iTrader: (0)
Talking

Give pp the info they asked for. Question answered itself.
Reply With Quote
  #7  
Old 08-02-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,206
Thanks: 4,615
Thanked 7,099 Times in 6,466 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default

@bigboddie - it isn't as simple as that when it comes to astralman he is special...with different circumstances...for the most part.
Reply With Quote
  #8  
Old 08-02-2013
Junior Member
 
Join Date: Jun 2013
Posts: 138
Thanks: 0
Thanked 12 Times in 11 Posts
Activity: 0%
Longevity: 49%
iTrader: (0)
Question

Is the op's real Name Harry or Flyod?
Reply With Quote
  #9  
Old 08-05-2013
Junior Member
 
Join Date: Sep 2012
Posts: 6
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 55%
iTrader: (0)
Default MC011 ebay account suspended

2 weeks ago i got message from ebay ' MC011 ' notifying me that all my listings - over 150 items - have been ended and will need to either get feedback from buyers of upload tracking details.

i think it may have been that i sold 3 office project 2010 at 120 when they are being sold for silly amounts of money on the bay. and that they were open boxes. but there were completely legit.

Anyway, im just about to upload tracking details to ebay but wondered is anyone has had similar and whats the chances of me getting back on?

ive had the account for over 1yr with out problem - well not many issues. i recently changed paypal account on it as my pp account was limited for some stupid reason.

any help would be appreciated.

thanks
Reply With Quote
  #10  
Old 08-05-2013
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 17,366
Thanks: 1,399
Thanked 4,361 Times in 3,398 Posts
Activity: 57%
Longevity: 50%
iTrader: (354)
Default

Quote:
Originally Posted by jonnymoscow View Post
ive had the account for over 1yr with out problem - well not many issues. i recently changed paypal account on it as my pp account was limited for some stupid reason.
That is a massive issue. What was the reason that your PP was limited?
Reply With Quote
  #11  
Old 08-05-2013
Junior Member
 
Join Date: Oct 2012
Posts: 105
Thanks: 13
Thanked 5 Times in 5 Posts
Activity: 0%
Longevity: 54%
iTrader: (0)
Default

I try before , they need u call to pp confirm u re the user , just gave them the information if u have , maybe it can reinstated , every case is not same , better u re restricted not suspened , still have chance but just 50/50 ~
Reply With Quote
  #12  
Old 08-05-2013
Junior Member
 
Join Date: Sep 2012
Posts: 6
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 55%
iTrader: (0)
Default

cheers for getting back to me.
it was silly really - but probably not to the customer of paypal. was in panic as was running out of time to pack as was taking child to center parcs. anyway, sold buyer a copy of office - just disk and key. what i ended up sending him by accident was an old burned copy of office - how, i really don't know.
anyway, he complained - as you would - i refunded him striaght away but they limited my account straight away whilst i was stuck in center parc.
but all they asked was to refund the buyer which i did straight away. i didn't actually know what i did wrong till i returned and he returned the disk.
but my question is, if i did what they asked, why is it still limited?
Reply With Quote
  #13  
Old 08-06-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,206
Thanks: 4,615
Thanked 7,099 Times in 6,466 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default

Quote:
Originally Posted by jonnymoscow View Post
cheers for getting back to me.
it was silly really - but probably not to the customer of paypal. was in panic as was running out of time to pack as was taking child to center parcs. anyway, sold buyer a copy of office - just disk and key. what i ended up sending him by accident was an old burned copy of office - how, i really don't know.
anyway, he complained - as you would - i refunded him striaght away but they limited my account straight away whilst i was stuck in center parc.
but all they asked was to refund the buyer which i did straight away. i didn't actually know what i did wrong till i returned and he returned the disk.
but my question is, if i did what they asked, why is it still limited?
Office software...at ridiculously low prices...to eB that CAN be looked at as counterfeit.

You sent him an old burned copy of office?!?! No wonder - there is NO leeway for that kind of action - counterfeit
Reply With Quote
  #14  
Old 08-07-2013
Junior Member
 
Join Date: Sep 2012
Posts: 6
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 55%
iTrader: (0)
Default

Hi. thanks for your replies. it's all by the by now tho as once i sent tracking details, the told me basically that they don't want my business. fair dues, as it was my fault. Anyway, thanks
Reply With Quote
  #15  
Old 08-08-2013
Junior Member
 
Join Date: Jun 2013
Posts: 138
Thanks: 0
Thanked 12 Times in 11 Posts
Activity: 0%
Longevity: 49%
iTrader: (0)
Talking

Yeah they don't like bogus software, not at all. Got to wonder how exactly do you send pirated software by mistake? It looks nothing like the real thing at all...Things that make you go hmmmm....
Reply With Quote
  #16  
Old 08-13-2013
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 58,206
Thanks: 4,615
Thanked 7,099 Times in 6,466 Posts
Activity: 100%
Longevity: 77%
iTrader: (7)
Default

Quote:
Originally Posted by bigboddie View Post
Things that make you go hmmmm....
Good song reference
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
MC011 Your eBay selling account has been limited maynard eBay Suspensions 7 05-31-2013 02:52 PM
MC011 Your eBay selling account has been limited Pro eBay Suspensions 0 01-23-2013 12:24 AM
MC011 Your eBay selling account has been limited zelpher eBay Discussion! 5 10-10-2012 11:24 AM
MC011 Your eBay selling account has been limited hackteck Subscriber Discussions 17 01-09-2012 11:55 AM
MC011 Your eBay selling account has been limited rafc Subscriber Discussions 4 04-23-2010 04:48 AM


Aspkin Group

All times are GMT -5. The time now is 02:00 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts