Refund customers order to remove defect? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 02-03-2016
Junior Member
 
Join Date: Nov 2013
Posts: 223
Thanks: 43
Thanked 16 Times in 15 Posts
Activity: 0%
Longevity: 60%
iTrader: (0)
Default Refund customers order to remove defect?

With this new ebay performance measure, on my "late delivery rate" it shows that I have received 8 of 147 transactions. My next evaluated is shown as Above standard instead of ebay top rated seller.

I was wondering.. If I cancel some of these orders. What would happen? Would it bring my score back up?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 02-03-2016
Junior Member
 
Join Date: Feb 2016
Posts: 119
Thanks: 43
Thanked 15 Times in 13 Posts
Activity: 10%
Longevity: 47%
iTrader: (0)
Default Re: Refund customers order to remove defect?

just cancel one and see what happen
Reply With Quote
The Following User Says Thank You to butterbear For This Useful Post:
mrgazer (02-04-2016)
  #3  
Old 02-03-2016
Mitsu's Avatar
Senior Member
 
Join Date: Aug 2012
Posts: 284
Thanks: 59
Thanked 70 Times in 55 Posts
Activity: 0%
Longevity: 67%
iTrader: (2)
Default Re: Refund customers order to remove defect?

Pretty sure refunds/returns won't remove the defect, AFAIK the only way to get these removed is by calling eb and proving there was a legitimate carrier delay (such as snow storm).

Once a buyer pays eb sees you as fully obligated to ship on time and the package to arrive to them within the time-frame eB's system gave them... it doesn't matter what happens after that (refund/return).
Reply With Quote
The Following User Says Thank You to Mitsu For This Useful Post:
mrgazer (02-04-2016)
  #4  
Old 02-04-2016
Junior Member
Threadstarter  
 
Join Date: Nov 2013
Posts: 223
Thanks: 43
Thanked 16 Times in 15 Posts
Activity: 0%
Longevity: 60%
iTrader: (0)
Default Re: Refund customers order to remove defect?

Thanks Mitsu for the info.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
defect remove likefrasers eBay Discussion! 3 01-18-2016 11:38 AM
Order Defect Rate Contradiction usastrat Amazon 3 05-11-2015 07:23 PM
Order Defect Rate-should i be worried? Styles Amazon X 10 06-18-2013 10:37 AM
Issues with order defect rate hardlife Amazon 4 05-15-2013 09:34 PM
If I refund her, will it go into my Order Defect Rate? Melissa1971 General Platform Discussions 6 05-20-2011 06:42 PM


Aspkin Group

All times are GMT -5. The time now is 06:40 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58