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  #1  
Old 05-02-2016
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Default Ebay wants me to call them..

Ebay temporarily froze all my selling abilities and says I need to call them to verify some account info.

I recently updated my Tax ID /EIN to paypal had no problems there. changed the ebay account to match the Business name as my paypal is now a business account.

Will they basically just ask me for general information ? will they want my ssn# or ID?

I had this happen once before but they just wanted ID and some documents and then the account was back to normal. They had me submit the documents online , they did not call me or ask me to call them.

If it helps I am about to hit powerseller status on my next monthly review.
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Old 05-02-2016
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Default Re: Ebay wants me to call them..

You either call in or you remain limited. Nobody knows for sure what they will ask but it sounds like they want to make sure the account is not hacked.
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Old 05-02-2016
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Default Re: Ebay wants me to call them..

Not like you have much to lose. Might as well just call them. They usually just want to verify your information. 2 minute call.
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Old 05-02-2016
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Default Re: Ebay wants me to call them..

The time it happened to you before OP...was it the same account or...?
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Old 05-02-2016
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Default Re: Ebay wants me to call them..

Read thread in my sig....
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Old 05-02-2016
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Default Re: Ebay wants me to call them..

That thread GOA mentioned will give you pretty much all the tips you need to ensure this call goes as smoothly as possible.

Try rehearsing with someone if you dont feel too confident.
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