| james13v | 07-01-2016 04:42 PM | Signed in from new computer. Ebay asking to confirm my account I bought an account a few years ago. Haven't had any trouble. Barely used it, to be honest.
Now I logged in from a new computer, that I've been using for over a month, and it wants to call the phone number I have on the account.
The phone I have on the account is one that was given to me when I bought the account.
So what exactly am I supposed to do? |
james13v | 07-01-2016 04:54 PM | Re: Signed in from new computer. Ebay asking to confirm my account great.
Signed up for google voice. Got a number. Changed that number on ebay. Received their text. Confirmed the pin number.
Now, I can't do anything on this computer without getting this Quote:
Call us at 1-866-643-1607 and mention security code ***********. This is not the same confirmation code to confirm your account.
If you use an IP Relay service, you can use the same number.
| |
miketyson | 07-01-2016 05:23 PM | Re: Signed in from new computer. Ebay asking to confirm my account Fatal mistake. Happened to me. You're suppose to wait until it goes away to change number |
james13v | 07-01-2016 05:39 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by miketyson
(Post 783583)
Fatal mistake. Happened to me. You're suppose to wait until it goes away to change number | Why would it go away?
Also, my account still works fine on my original computer. Just not the new one. Which is stupid. |
bluegrass1 | 07-01-2016 06:51 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by james13v
(Post 783589)
Why would it go away?
Also, my account still works fine on my original computer. Just not the new one. Which is stupid. | 1 First thing is get a new ip numbr not used to log in .
2 OK erase that account on you new computer the whole user account and make a new one . To erase any and all cookies . DONT LOG IN YET
3 Now log in using your old computer"new IP Address" this will unlock it,
then log off your old computer
4 THEN using same ip address log in with new computer . I used different browser was using IE and when i had troubles i used google chrome to log in this will unlock and allow usage on new computer :cheer:
Keep old computer around for a bit to ensure there is no problems ..
If ever run into this again your account must be unlocked and using old computer to change phone number THEN use new computer to let them call text code .. hope this helps let us know outcome |
glacier922 | 07-01-2016 06:53 PM | Re: Signed in from new computer. Ebay asking to confirm my account this will happen, especially with no cookies history. |
empirestate | 07-01-2016 06:56 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by james13v
(Post 783577)
Call us at 1-866-643-1607 and mention security code ***********. This is not the same confirmation code to confirm your account.
If you use an IP Relay service, you can use the same number. | I believe there was another message before this... You should have waited for 2 days to disappear, but this 2nd message will not go away. Calling them is the only option. |
james13v | 07-01-2016 07:09 PM | Re: Signed in from new computer. Ebay asking to confirm my account I'm very new to all this. I bought two accounts. But pretty much use my main real account, so I've never run into any problems.
I ended up setting up the google voice using that new number, and decided to call using google voice. They wanted to confirm some info.
My address and name. Then they asked to call me back on this number.
They said that they need to put my computer in their system. Ok, am I missing something?
Tell me they don't have access to what computer I'm using? I have 4 user names on one account. Different IP address any time I use one. |
james13v | 07-01-2016 07:10 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by glacier922
(Post 783598)
this will happen, especially with no cookies history. | I use firefox. I thought the cookies got transferred with all the other info? |
james13v | 07-01-2016 07:14 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by empirestate
(Post 783599)
I believe there was another message before this... You should have waited for 2 days to disappear, but this 2nd message will not go away. Calling them is the only option. | The other message, was to have ebay call or text me with a pin. Which they did. Then I put the pin in. All was good. |
glacier922 | 07-01-2016 07:15 PM | Re: Signed in from new computer. Ebay asking to confirm my account in that case, I misread, sorry. You should copy the cookies into your new computer. No problem from there on. |
james13v | 07-01-2016 07:22 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by glacier922
(Post 783607)
in that case, I misread, sorry. You should copy the cookies into your new computer. No problem from there on. | I thought the cookies got copied when I transferred all the other info? |
empirestate | 07-01-2016 07:27 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by james13v
(Post 783606)
The other message, was to have ebay call or text me with a pin. Which they did. Then I put the pin in. All was good. | Yea this one, you should have waited a few days to disappear. This message is caused by IP change when you login. |
james13v | 07-01-2016 07:29 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by empirestate
(Post 783611)
Yea this one, you should have waited a few days to disappear. This message is caused by IP change when you login. | I had this happen on my other account 2 weeks ago, and it worked just fine. So I wasn't worried. Just really wanted to list. Now tho.... I'll be more cautious |
james13v | 07-03-2016 08:05 AM | Re: Signed in from new computer. Ebay asking to confirm my account So can anyone confirm or deny that ebay can tell what computer you're using? Or are they only able to tell you're on a new browser without cookies? I don't get it. |
nodeal | 07-03-2016 11:54 AM | Re: Signed in from new computer. Ebay asking to confirm my account I'm having the same problem on one of my accounts (ebay asking me to call with the security code) and I am trying to figure out what went wrong.
The ebay rep said I got this security block because of a change in my IP address. But I use a mifi device and the IP address is dynamic and changes every time I turn it on and off so that doesn't make any sense.
Nothing was done with the cookies that would flag ebays security, so I am really trying to figure out why this has happened. |
Jackery | 07-03-2016 12:14 PM | Re: Signed in from new computer. Ebay asking to confirm my account nodeal maybe the IP it gave you was flagged by eBay from someone else using that IP...one in a million, but chit happens. |
glacier922 | 07-03-2016 12:40 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by james13v
(Post 783830)
So can anyone confirm or deny that ebay can tell what computer you're using? Or are they only able to tell you're on a new browser without cookies? I don't get it. | Yes, of course they can tell what computer you're using, such as whether you have signed on to eBay or not with it, ala cookies. Cookies has it's own unique serial number, so it has a record of whether you signed in to eBay, along with all your unique history. It seems that this is the only way eBay tracks you because if they do any other way, my accounts would be long gone now. |
Ubaida | 07-03-2016 04:55 PM | Re: Signed in from new computer. Ebay asking to confirm my account Just wanted to mention that this has been a very informative thread. Thanks to all |
lithium | 07-04-2016 01:42 AM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by james13v
(Post 783830)
So can anyone confirm or deny that ebay can tell what computer you're using? Or are they only able to tell you're on a new browser without cookies? I don't get it. | Yes they can, infact cookies are old technology now.
PP and Ebay use something called browser fingerprinting to identify you, it's more like super-cookies that you can't delete or transfer. |
bluegrass1 | 07-04-2016 04:09 AM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by lithium
(Post 783990)
Yes they can, infact cookies are old technology now.
PP and Ebay use something called browser fingerprinting to identify you, it's more like super-cookies that you can't delete or transfer. | Erase the user account off your computer ..
log on using old computer to unlock WITH a new ip address
log off old computer
create a new user account on new computer
using same ip address use google crome dont worry about cookies
SIgn into ebay .. TRY THIS it works I find it seems to help signing into your email so your browser shows its u logged in .. then just log into eb with a clean slate ...
has works for some of my problem accounts that kept getting this same problem |
james13v | 07-05-2016 01:28 PM | Re: Signed in from new computer. Ebay asking to confirm my account While I did get the problem resolved, I don't think my question got answered tho.
I'm asking if the COMPUTER can be traced. As in, the machine itself. I have multiple user accounts on one machine. They said this was something new they started this year.
Can they or can't they track my MACHINE? |
bluegrass1 | 07-05-2016 03:25 PM | Re: Signed in from new computer. Ebay asking to confirm my account Everyone has many accounts on one computer not a problem if you keep the separated |
james13v | 08-22-2016 05:18 PM | Re: Signed in from new computer. Ebay asking to confirm my account This is happening to me over and over again. What the hell! I confirm, and then a week or so later, it happens again. Same computer. Same browser. Same cookies. |
fox20c | 08-23-2016 12:05 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by james13v
(Post 784283)
While I did get the problem resolved, I don't think my question got answered tho.
I'm asking if the COMPUTER can be traced. As in, the machine itself. I have multiple user accounts on one machine. They said this was something new they started this year.
Can they or can't they track my MACHINE? | No they can not. As long as the accounts are under a different windows user and everything is kept separate when login in to each account, ebay will not be able to track you. |
applepbc | 08-23-2016 03:59 PM | Re: Signed in from new computer. Ebay asking to confirm my account I've been blocking webRTC for a while now
I think its worth it to look into blocking it |
youmakeme | 08-24-2016 10:39 AM | Re: Signed in from new computer. Ebay asking to confirm my account Usually if you maintain a separate window user, you should be safe. Can you try again with a different browser? |
empirestate | 08-24-2016 10:50 AM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by applepbc
(Post 794839)
I've been blocking webRTC for a while now
I think its worth it to look into blocking it | If you have Firefox you just need to go to "about :config" and search for "peerconnection.enabled" and set it to "false" by double clicking it.
If you have Chrome you need an extension. WebRTC Leak Prevent |
james13v | 08-24-2016 11:00 AM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by empirestate
(Post 795020)
If you have Firefox you just need to go to "about :config" and search for "peerconnection.enabled" and set it to "false" by double clicking it.
If you have Chrome you need an extension. WebRTC Leak Prevent | Wait, RTC? That's new to me. I just did what you said. What was happening before I set it to false? |
empirestate | 08-24-2016 11:04 AM | Re: Signed in from new computer. Ebay asking to confirm my account |
james13v | 08-24-2016 11:46 AM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by empirestate
(Post 795030)
| It's not showing anything, I'm assuming, because I did what you told me to do.
But I was ok with my real IP being shown, as I changed them when I use other accounts. I was just concerned about my computer info getting out to them. |
lamegeek999 | 08-29-2016 01:09 PM | Re: Signed in from new computer. Ebay asking to confirm my account Has anyone called them and had success reinstating the account? |
Re: Signed in from new computer. Ebay asking to confirm my account They can't see the computer / computer specs
Only the information that you provide them with through the browser, like cookies/history/IP |
Othmane | 08-29-2016 07:13 PM | Re: Signed in from new computer. Ebay asking to confirm my account @OP I would recommend reading the Stealth Book, in order to understand how basic things work. It definitely worth much more than it's price!! ;) |
james13v | 09-06-2016 08:13 PM | Re: Signed in from new computer. Ebay asking to confirm my account Jesus. again. It's the same computer!!!! F you ebay |
bluegrass1 | 09-06-2016 09:45 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by james13v
(Post 798160)
Jesus. again. It's the same computer!!!! F you ebay | [CENTER]
Is it doing it when you are trying to revise an item ? |
james13v | 09-07-2016 10:15 AM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by bluegrass1
(Post 798180)
[CENTER]
Is it doing it when you are trying to revise an item ? | I believe just relists |
ebaymage | 09-07-2016 11:16 AM | Re: Signed in from new computer. Ebay asking to confirm my account It will go away in 2-3 weeks. |
james13v | 09-07-2016 01:44 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by ebaymage
(Post 798301)
It will go away in 2-3 weeks. | Ok, no offense, but at this point, you seem to just be posting for the sake of posting. |
bluegrass1 | 09-07-2016 05:43 PM | Re: Signed in from new computer. Ebay asking to confirm my account Quote:
Originally Posted by james13v
(Post 798290)
I believe just relists | Yup dont know why but i got one like that if i hit the relist button or revise button it triggers device not know we want to call/text code to be sure its u.. the account works flawless until i hit one of them .. bet money if you tried to revise a active listing be same thing .. think it is a problem with the browser . I keep getting this on a firefox browser went over to google browser and worked fine | All times are GMT -5. The time now is 10:42 AM. | |
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger |