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  #1  
Old 09-06-2017
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Default how to cancel order without negative comment.?

Hello, if i will do cancel by "iam out of stock " option ? buyer will not be able to post comment ?
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Old 09-09-2017
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Default Re: how to cancel order without negative comment.?

i think they still can
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Old 09-10-2017
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Default Re: how to cancel order without negative comment.?

Quote:
Originally Posted by maraspl1 View Post
Hello, if i will do cancel by "iam out of stock " option ? buyer will not be able to post comment ?
If you choose "out of stock" to cancel the transaction, you will have a defect on your seller dashboard. And they still can leave negative feedback to you.
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Old 05-11-2019
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Default Re: how to cancel order without negative comment.?

You cannot
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Old 05-11-2019
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Default Re: how to cancel order without negative comment.?

Old thread, but ship it but dont hand it off and blame USPS for losing it. Then tell buyer it was your last one. Dodging a neg is worth $2.66.
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Old 05-21-2019
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Default Re: how to cancel order without negative comment.?

they could post a comment if you cancel, normally they dont though....same as everything, even non-cancellation related too, depends on buyers character when there is an issue, some buyers want a pound of flesh even when you have done everything right so...
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Old 06-09-2019
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Default Re: how to cancel order without negative comment.?

Just tell them you're sorry but this is my dad,mum, son, daughters etc account they are in hospital and have asked me to cancel orders and make sure you get refunded as they don't want you waiting. I would post it myself but i don't have access to his/her warehouse.
If somebody leaves negative after that message they are absolutely c***s
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Old 06-10-2019
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Default Re: how to cancel order without negative comment.?

Heh, it's usually when people drop the hospital bomb that they're 7/10 lying.
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Old 06-10-2019
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Default Re: how to cancel order without negative comment.?

I would honestly say to buyer that I am sorry I have run out of stock, you are most welcome to wait for stock but I have no definite date when the stock will be back I am just waiting from my suppliers OR I can fully refund you. In most cases it works and you can getaway from -ve feedback.
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Old 06-18-2019
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Default Re: how to cancel order without negative comment.?

They can leave negative feedback
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Old 12-26-2019
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Default Re: how to cancel order without negative comment.?

Don't drop any "hospital bombs" or "funeral bombs" buyers pretty smart to know that you are just trying to save yourself. Also canceling as out of stock will leave a transaction defect on your dashboard which is very bad.
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Old 12-26-2019
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Default Re: how to cancel order without negative comment.?

depends on the item,you can cancel the order based on mutual agreement or invalid address or just just print a shipping label and ship nothing.
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Old 01-06-2020
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Default Re: how to cancel order without negative comment.?

I would suggest to contact the buyer explaining why you need to cancel the order. open communication can prevent negative feedback
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