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eBay FeedBack General discussions on eBay feedback, seller feedback, positive feedback, negative feedback, DSR rating, increase feedback

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  #23  
Old 08-20-2019
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Default Re: Can someone clear the air on feedbacks?

Quote:
Originally Posted by ebaystealth1974 View Post
And I'd wager a bet that the vast majority of buyers never even SEE the seller's feedback score when they are buying on mobile devices.

The shiit is hidden at the bottom... that's how important eBay views it lol
This is good, thanks. I didn't know that. If this is indeed true, then that's a good sign. Thanks for mentioning that.
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  #24  
Old 08-20-2019
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Default Re: Can someone clear the air on feedbacks?

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Originally Posted by yankee View Post
Why would I or anyone waste time proving something that is not even provable? LOL

It is opinion based. Fact of the matter is, almost nobody cares about feedback, especially not ebay. You CAN NOT get banned by feedback score. You CAN NOT have any negative effects by paypal or ebay or feedback.

100% of my accounts are Top Rated Seller and not a single one is 100% feedback. We handle millions of dollars total and we do not manage feedback and hardly even look at it.
If you love feedback, good for you. I nor anyone else cares what some random dude from the inter-web is saying about it. All big sellers care about is Cash Flowing in, ROI and Profit margins. Feedback has nothing to do with any of that. Never once has a lender asked me for my feedback score. Never once has a partner asked me what my feedback looked like. Never once have I asked my wholesale buyers what their feedback score is.....

This thread has a 1 star review. Does that mean anything? According to you, it does. Take that for what it is worth.

Thanks for proving my point and proving that I was right.
You just did yourself in. See? You are a big seller. I already said that feedbacks is not an issue for big time sellers who move large volume. You can get 200 negative feedbacks a year, and it wouldn't matter to you because you're probably selling 100,000 sales (millions of dollars as you say).

So you clearly are ineligible to complain because it does not apply to you.

As I clearly stated in my opening that you FAILED to read properly, I said
it affects small time sellers like me. 1 negative has a massive impact on my reputation which is why it's so important to have all the positives reported. If I have 1 negative and only 20 positives when I should have about 200 positives but 180 people who had no problems with their orders just didn't want to make the effort to leave positive feedback, how is 19/20 a better reputation than 199/200?

Sorry, you are wrong. For small sellers like us, it's a big deal and it affects us big-time. For large volume sellers, it's insignificant as you stated which I agree, duh.

Next time please read carefully before you decide to make arrogant comments and judge someone on a situation that has no bearing for you.
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  #25  
Old 08-20-2019
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Default Re: Can someone clear the air on feedbacks?

My next point about feedbacks is that there is no DEGREE of feedbacks.

Example:
1) Seller doesn't ship anything to the buyer hoping they keep all the money and the buyer just forgets to call back on it. Seller doesn't tell the buyer they didn't ship anything. Buyer gets mad and leaves seller negative. This is deserving, the seller provided an unacceptable service.

2) Seller does ship item, it arrives quickly, buyer claims item was damaged and tells seller. Seller quickly apologizes and re-ships a new item free of charge. Buyer receives it but is angry because the whole process took 2 weeks and buyer needed the item in 5 days ago and considers this late. Buyer leaves a negative. In this case, the seller did everything they possibly could have done to make the situation right and whole, good effort was put in, but still receives a negative.

In case 1 and case 2, you'd never know if one negative was less deserving of another. It would just appear as 2 negatives. There is no distinguishing between degrees of negatives. It may have been inches away from being a positive experience or it may have been outright the worst service ever provided yet both are equal because ebay does not distinguish between degrees.

If that is the case, then positives also have no degrees either. It shouldn't matter if one buyer was jumping for joy, elated with the service, product, and leaves a positive saying you are the best seller in all of ebay! Versus another positive where a buyer is just satisifed, not overly happy or thrilled, just content that they got what they ordered but nothing special about the seller, but you still get a positive.

Hence, why every completed transaction that has no issues or problems after say 90 days should just automatically be counted as +1 on your rating. There is no distinguishing of degrees of feedback. People will only see if it was negative feedback or positive without knowing how much of it was actually deserving or not.


Last point, reputation is important when making sales. So someone said on mobile, you can't even see the seller's feedback rating until the very bottom of the page. If that is true, then that's great news. But on computers, you still see a feedback rating score right next to your name.

Now tell me this, if everywhere you went and saw apple product or samsung products and right next to their name was an overall reputation score (averaged across the globe) do you think Apple or Samsung or any other large company would love having a 76% rating next to their name everywhere? Everywhere and anywhere you see the name Apple it will have a rating next to them like this: Apple (76.1%) and Samsung (79.6%). You'd be crazy not to think that those companies would absolutely hate having a percentage rating always next to their name. Why? Because it does affect their image, reputation, brand if a number is always shown next to their name.

Fortunately for them, they don't have any ratings ever revealed next to their names. They may have just received 12,000 complaints and problems globally in the past 48 hours but you'd never know that or see that reflected next to their names. They just get to be advertised as APPLE with no rating next to them. Wouldn't it be nice for ebay sellers not to have a dumb feedback rating/score next to their name? YES. My point.
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  #26  
Old 08-20-2019
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Default Re: Can someone clear the air on feedbacks?

OP,
You've put a lot of time and effort explaining that the feedback system is flawed. Just look at the feedback forums on Ebay and you'll find countless others stating the same thing. As others have mentioned here in this thread, feedback doesn't mean much if anything. If you offer a great price or have the margins to promote your listing to the top, you're gonna sell your stuff no matter what your feedback number states, 100%, 98%, 80%, it does not matter, people are going to buy. This subject is just beating a dead horse, kinda surprised I took the time to reply, but dude, in the time and effort that you've taken to fill up this thread, you could have easily went on your Ebay account to lower your price a nickel below a competitor and sold a bunch of crap....regardless of the stupid, flawed, useless feedback rating on your account.
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  #27  
Old 08-20-2019
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Default Re: Can someone clear the air on feedbacks?

I like this thread topic.
But here's the reality - 90%+ of the buyers don't care about the feedback system.
So long as you have the CHEAPEST price, eBuyers will buy your products - PERIOD.
When i was new to eBay, i always thought having a damn 100% feedback is must in order for me to sell fast, i even offer crazy discounts just for the buyer leave a positive to my account.
But later on,you'll realize that no matter what your feedback rating is, people will always buy the LOWEST PRICE listed.

Last edited by WEI; 08-20-2019 at 10:12 PM.
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  #28  
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Default Re: Can someone clear the air on feedbacks?

Quote:
Originally Posted by WEI View Post
I like this thread topic.
But here's the reality - 90%+ of the buyers don't care about the feedback system.
So long as you have the CHEAPEST price, eBuyers will buy your products - PERIOD.
When i was new to eBay, i always thought having a damn 100% feedback is must in order for me to sell fast, i even offer crazy discounts just for the buyer leave a positive to my account.
But later on,you'll realize that on matter what your feedback rating is, people will always buy the LOWEST PRICE listed.
Agreed, but more like 99.9%+ of consumers don't care
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  #29  
Old 08-20-2019
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Default Re: Can someone clear the air on feedbacks?

Quote:
Originally Posted by oatmeal View Post
This is good, thanks. I didn't know that. If this is indeed true, then that's a good sign. Thanks for mentioning that.
Hop on your phone app and check it for yourself.

Most buyers don't read descriptions, MUCH LESS feedback at the bottom of the page
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  #30  
Old 08-20-2019
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Default Re: Can someone clear the air on feedbacks?

Quote:
Originally Posted by ebaystealth1974 View Post
Hop on your phone app and check it for yourself.

Most buyers don't read descriptions, MUCH LESS feedback at the bottom of the page
Phone app is no bueno for multiple accounts on the same phone, just for OP info
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  #31  
Old 08-20-2019
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Default Re: Can someone clear the air on feedbacks?

Good grief. I cant believe this dumb thread is still going but lets keep it going and maybe the thread will get better feedback.....

Really, what is the point of it?

You like feedback, most people dont even know what feedback is. So, keep managing for feedback and not make any money.

I myself, I am going to keep on focusing on transactions that produce profit.

Good luck to you and your 99.9% feedback and I will keep my 98-99% profit machines going.....

I make most of my income off of 2-9 month old accounts. Almost non of my stealth accounts make it to 9 months old before I close them up. Reason being, SMALL ACCOUNTS GET MORE SALES!!

Just to clear that notion of yours that big accounts are better and that feedback matters at all to the vast majority of people.

When I buy, i search best price and location closest. I never ever ever look at feedback and the majority are the same way.

Last edited by yankee; 08-20-2019 at 10:34 PM.
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  #32  
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Default Re: Can someone clear the air on feedbacks?

Quote:
Originally Posted by Steveo036940 View Post
OP,
You've put a lot of time and effort explaining that the feedback system is flawed. Just look at the feedback forums on Ebay and you'll find countless others stating the same thing. As others have mentioned here in this thread, feedback doesn't mean much if anything. If you offer a great price or have the margins to promote your listing to the top, you're gonna sell your stuff no matter what your feedback number states, 100%, 98%, 80%, it does not matter, people are going to buy. This subject is just beating a dead horse, kinda surprised I took the time to reply, but dude, in the time and effort that you've taken to fill up this thread, you could have easily went on your Ebay account to lower your price a nickel below a competitor and sold a bunch of crap....regardless of the stupid, flawed, useless feedback rating on your account.
Haha, well, if you know me (most of you don't), you will find that I write A LOT. I am infamous on the internet for the dreaded WALL OF TEXT. Yes, that's me. Actually, I have a lot of other things to gripe about not ebay related. I tend to find the flaws in everything really really well. I'm serious, it's like a gift. You should read what I have to say about traffic "speed bumps". My rant on that would go on for 50 pages.

Maybe I should get into blogging to make money since I write a lot and am good at stirring up debate, discussion, and getting people all worked up. That seems to be a talent of mine, but for me, I'm not trying to annoy anyone. I'm just being me and it seems to work very well! Haha
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  #33  
Old 08-21-2019
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Default Re: Can someone clear the air on feedbacks?

Quote:
Originally Posted by yankee View Post
Good grief. I cant believe this dumb thread is still going but lets keep it going and maybe the thread will get better feedback.....

Really, what is the point of it?

You like feedback, most people dont even know what feedback is. So, keep managing for feedback and not make any money.

I myself, I am going to keep on focusing on transactions that produce profit.

Good luck to you and your 99.9% feedback and I will keep my 98-99% profit machines going.....

I make most of my income off of 2-9 month old accounts. Almost non of my stealth accounts make it to 9 months old before I close them up. Reason being, SMALL ACCOUNTS GET MORE SALES!!

Just to clear that notion of yours that big accounts are better and that feedback matters at all to the vast majority of people.

When I buy, i search best price and location closest. I never ever ever look at feedback and the majority are the same way.
So my point is why does ebay even have a feedback system then? If it's such a mute point, why do they bother to stamp it right next to our names so that the whole world can see you are lower than the next competitor?

Like I said, in the real world, you don't see a rating next to the name of banks, apple, samsung, any company name. And that's a good thing isn't it? You wouldn't want all your customers seeing that.

Also, I have a tip for you when you reply to someone. You have a lot of experience and good points to share which I am open to reading, but once you start a reply with a personal insult or jab at the person or what they wrote, they will pretty much shut you down and not even bother to listen to what you have to say after that. Don't make it personal. Don't throw around judgment. Maybe to you it's a stupid thread but to others, they may be thinking similar things and wanting to know the answers, too.

And like I said in the beginning (my first reply to your first reply), I hope you are right because that's good news for me. I simply shared that in my experience, negative feedback was never a good thing and no feedback was not the best feedback but positive feedback is the best feedback (esp. when you are supposed to get it but they are too lazy to bother).
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  #34  
Old 08-21-2019
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Default Re: Can someone clear the air on feedbacks?

Quote:
Originally Posted by oatmeal View Post
So my point is why does ebay even have a feedback system then?

Back in the day, it used to be a very important metric. But when they came out with this TRS horseshiit, it lost it's value. And is now basically meaningless.
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  #35  
Old 08-25-2019
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Default Re: Can someone clear the air on feedbacks?

I will say if you have like 10 feedback and 1 or 2 are negative its definitely not a good look and can slow down sales
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  #36  
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Default Re: Can someone clear the air on feedbacks?

Have you tried promoted listings?
eBay tends to want everyone to pay for better rankings
Your sales might go up
May have nothing to do with feedback
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