Can I have this removed?

[holyhell]

I shipped something to South America, the dude said he never got it (big surprise), I had already given him the Customs Form number, but I refunded him anyway. Trying to keep him happy. But he still left negative feedback.

I do believe it will eventually show up, and maybe he would revise it, but I'm not holding my breath. Can I get this removed?

[lucrative]

eBay will say the rating is the buyers reflection of the transaction as a whole and wont remove it.

Your only bet is a well worded email stating how much the feedback will effect your account. If hes kind he may agree to revise it.

Was the item not trackable?

[rsot]

To get it removed, you need to do a feedback revision request to the bidder. He can either accept and revise OR deny OR let it expire.

Also, you can reply to the feedback but that won't change it.

All the best.

[dragon girl]

YOu should have given refund only after he revise feedback.