I came here for advice, but here's some of mine....if you are under 100 FB, and one guy leaves you neg on three items....it can finish you, or really ding your future.
my overhead is low, so i REFUND ANYONE, even if they are thieves or extortionists. you can get so annoyed, and make moves in anger...and its NEVER worth it. i have a guy right now that opened cases on all 3 items, didn't even read the description -or is just flat out burning me..and i replied that id refund IN FULL minus postage...and he isnt even writing back. or responding.
why??? because he is gonna win no matter what. they always side w/ the buyer. and...
ive also had 80% of dissatisfied buyers become cool, once you apologize profusely, ask, or beg not to recieve neg..and refund them..AND they keep the item....and it works about all the time. thanks. CL
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