Feedback vs DSR
This is frustrating, after shaking my tin cup to improve my overall DSR I manage to received over 48 positive feedback but it did not help in act it made it worse!
This is my DSR right now
Item as described 4.79 0.94% (6)
Communication 4.90 0.63% (4)
Shipping time 4.87 0.63% (4)
Shipping and handling charges 4.95 0.16% (1)
I'm working hard to improve my "item as described" rating but so far it went from 85% to 96% overnight even though I had all positive feedback. What I'm thinking is that some S.O.B left me a positive feedback but somehow rated my poor on the DSR, WTF?!
Anyone else dealing with something similar?
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