Buyer left a negative feedback. Lying completely. What can I do? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Stealth Topics > Auction Listing > eBay FeedBack

eBay FeedBack General discussions on eBay feedback, seller feedback, positive feedback, negative feedback, DSR rating, increase feedback

Reply
 
Thread Tools
  #1  
Old 12-09-2008
Junior Member
 
Join Date: Oct 2007
Posts: 144
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 95%
iTrader: (0)
Default Buyer left a negative feedback. Lying completely. What can I do?

I had a buyer and she left a ridiculously lying feedback on the item. I suspect that this is a competitor trying to take me down. Her feedback is just all buying, no selling.

What can I do? This feedback drove me crazy because of her lying. My feedback score really went down because of this. None of my buyers has complained so far.

Please help!
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-10-2008
Here We Go Again's Avatar
Executive [VIP]
 
Join Date: Sep 2008
Posts: 2,359
Thanks: 192
Thanked 695 Times in 329 Posts
Activity: 0%
Longevity: 90%
iTrader: (1)
Default

Get used to it.
There is NOTHING you can do.
As Modee said.....
Quote:
Originally Posted by Modee View Post
Happens all the time, including on this forum.
__________________
Once you go Mac you will never go back
Reply With Quote
  #3  
Old 04-02-2009
Junior Member
 
Join Date: Mar 2009
Posts: 22
Thanks: 3
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 87%
iTrader: (0)
Default

Go to marketingtips.com and check out the eBay section (or whatever you;d call it) and there are newsletters/blog posts or whatever it is (articles maybe) and there's an article explaining what you can do. Yes, you can do something about it.

I think it has something to do with lodging an appeal or soemthing and then the buyer must respond or something like that.

Would it hurt to give it to them for free in exchange for a revised FB in the positive? The short-term loss would cortail the long-term losses of neg FB. And this buyer can't keep coming back to give neg FB as it would look suss to the Ebay staff OR you could just bar that user from bidding anymore on your items.

Hope that helps some.
Reply With Quote
  #4  
Old 04-02-2009
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,590
Thanks: 503
Thanked 1,484 Times in 1,192 Posts
Activity: 0%
Longevity: 91%
iTrader: (7)
Default

you can fill out an ebay form if classed as defamation, they might remove eg, they said something general about you like you sell defective items or something personal
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
  #5  
Old 04-02-2009
Senior Member
 
Join Date: Jan 2009
Posts: 93
Thanks: 0
Thanked 5 Times in 5 Posts
Activity: 0%
Longevity: 88%
iTrader: (0)
Default

You can always try and counter their feedback with a follow-up reply.

Responding to Feedback and Adding*Follow-up Comments

The only bad thing is they still have a chance to follow-up your follow-up. If they want to be a jerk they can say even worse things. I've only had one person do this though (and I always follow-up bad or neutral feedback).

As far as getting feedback removed... eBay won't lift a finger unless it includes your full name or threatening language ("I will kill" you, etc.).
Reply With Quote
  #6  
Old 04-21-2009
Junior Member
 
Join Date: Oct 2007
Posts: 98
Thanks: 14
Thanked 8 Times in 6 Posts
Activity: 0%
Longevity: 96%
iTrader: (1)
Default

Something like this happened to me a while ago. After some research, I fought this thing called FEEDBACK REVISION REQUEST. Check out the link below:

Requesting Feedback Revision

My suggestion is that if you can make the buyer "happy" in any way, just do it. And ask her to revise her feedback.
Reply With Quote
  #7  
Old 04-30-2009
Banned
 
Join Date: Apr 2009
Posts: 8,605
Thanks: 1,580
Thanked 2,029 Times in 1,356 Posts
Activity: 0%
Longevity: 87%
iTrader: (47)
Default

Buyers are getting worse, I have had so many recently who told me they were not happy with product, the packing was not professional, the item was 1/8" to short then described and a host of other crap, and each one of them asked for a partial refund or a total refund of their shipping or they would return the item and leave a negative.

Seems this type of buyer is now using it to get something for free.

And I wont give in to them anymore like I used to. The customer is always right idea just went out the window with the way they are acting anymore.

I even had one who told me I used the wrong size peanuts in my packing causing the item to end of against the side of the box and put there item at risk of being damaged. Then left me a neg for using the wrong size peanuts.

Reply With Quote
  #8  
Old 05-01-2009
Junior Member
 
Join Date: Oct 2007
Posts: 98
Thanks: 14
Thanked 8 Times in 6 Posts
Activity: 0%
Longevity: 96%
iTrader: (1)
Default

Tell me about it...

I got this buyer who negged me and called me a "scam artist" because his package isn't there. But the tracking number shows that the package has been sitting in his post office. Lot of crazy folks out there. I think the buyers are just totally abusing the feedback system now. So unfair...
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Can I get a negative feedback after a refund? rosie eBay Discussion! 11 06-07-2009 09:16 PM
Arg! Either bad buyer or competitor gave me negative feedback! nobody999 eBay Discussion! 7 12-03-2008 07:10 PM
can buyer change postive feedback after it is left? nobody999 eBay Discussion! 1 11-04-2008 05:53 PM
Ebay buyer leaves Negative Feedback and gets sued for libel simplyjimbo eBay Discussion! 9 10-25-2008 07:14 PM
I just left negative feedback for buyer? sycore eBay Discussion! 2 03-07-2008 02:07 PM


Aspkin Group

All times are GMT -5. The time now is 12:26 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58