Name on your identity card does not match the PREVIOUS name on your eBay account - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion! > eBay Managed Payments

eBay Managed Payments Discussions related to eBay Managed Payments

Reply
 
Thread Tools
  #1  
Old 12-08-2020
Junior Member
 
Join Date: Mar 2015
Posts: 30
Thanks: 0
Thanked 19 Times in 15 Posts
Activity: 0%
Longevity: 52%
iTrader: (0)
Default Name on your identity card does not match the PREVIOUS name on your eBay account

So this has been a long and tiresome journey to get my stealth account turned into a legit account. I received a notice to upload an ID, I changed the eBay info after this notice to my real info. I thought it had been done when I switched to MP but it didnt.

I sent in my real ID to match the eBay details and then today I get this message from eBay:

We appreciate you submitting your government ID, but unfortunately, the name on your identity card does not match the PREVIOUS name on your eBay account. We will need the government ID for ****** *** or a detailed explanation for the name not matching.

To help remove the restriction on your account:

Send a clear image of your driver's license (front *AND* back) or other government issued ID
-- The submitted documents must be current, valid, the entire image, readable, and unaltered
-- The submitted documents must have an expiration date
-- Copies or Scans of ID’s will not be accepted
-- Temporary/Paper ID’s will not be accepted

>>Suggestion: For best results, you should use a cell phone to take a *PHOTO* image

Note: Please do NOT change the name on your account until this matter has been resolved.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-10-2020
Junior Member
Threadstarter  
 
Join Date: Mar 2015
Posts: 30
Thanks: 0
Thanked 19 Times in 15 Posts
Activity: 0%
Longevity: 52%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Nobody has any advice??
Reply With Quote
  #3  
Old 12-10-2020
HurricaneHuntr's Avatar
Executive [VIP]
 
Join Date: Apr 2010
Posts: 2,135
Thanks: 84
Thanked 309 Times in 239 Posts
Activity: 0%
Longevity: 81%
iTrader: (3)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Quote:
Originally Posted by ngirg001 View Post
So this has been a long and tiresome journey to get my stealth account turned into a legit account. I received a notice to upload an ID, I changed the eBay info after this notice to my real info. I thought it had been done when I switched to MP but it didnt.

I sent in my real ID to match the eBay details and then today I get this message from eBay:

We appreciate you submitting your government ID, but unfortunately, the name on your identity card does not match the PREVIOUS name on your eBay account. We will need the government ID for ****** *** or a detailed explanation for the name not matching.

To help remove the restriction on your account:

Send a clear image of your driver's license (front *AND* back) or other government issued ID
-- The submitted documents must be current, valid, the entire image, readable, and unaltered
-- The submitted documents must have an expiration date
-- Copies or Scans of ID’s will not be accepted
-- Temporary/Paper ID’s will not be accepted

>>Suggestion: For best results, you should use a cell phone to take a *PHOTO* image

Note: Please do NOT change the name on your account until this matter has been resolved.
So if i understand your problem correctly.. You switched to MP under the stealth information, and then later changed it to your own? Probably too late, i thought you can't go MP without adding a SSN/EIN what did you put in when you converted to MP to begin with ?
Reply With Quote
  #4  
Old 12-10-2020
Junior Member
Threadstarter  
 
Join Date: Mar 2015
Posts: 30
Thanks: 0
Thanked 19 Times in 15 Posts
Activity: 0%
Longevity: 52%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

I put in all my real info and when it switched over to MP nothing had changed and so I thought I had to change it manually after that.

The stakeholders details are also my real details as well. I have to either submit a false stealth ID or make up some detailed explanation of why names dont match.
Reply With Quote
  #5  
Old 12-10-2020
Senior Member
 
Join Date: Dec 2014
Posts: 231
Thanks: 28
Thanked 34 Times in 31 Posts
Activity: 0%
Longevity: 54%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

You could make up why names don't match, but when it comes to them asking for ID, ditch it and move on would be best.
Reply With Quote
  #6  
Old 12-10-2020
HurricaneHuntr's Avatar
Executive [VIP]
 
Join Date: Apr 2010
Posts: 2,135
Thanks: 84
Thanked 309 Times in 239 Posts
Activity: 0%
Longevity: 81%
iTrader: (3)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Quote:
Originally Posted by ngirg001 View Post
I put in all my real info and when it switched over to MP nothing had changed and so I thought I had to change it manually after that.

The stakeholders details are also my real details as well. I have to either submit a false stealth ID or make up some detailed explanation of why names dont match.
Ive never heard of this issue, or i am not understanding.. Because nobody else has said they asked for ID when they gave proper managed payment conversion details.
Reply With Quote
  #7  
Old 12-10-2020
Senior Member
 
Join Date: Dec 2014
Posts: 231
Thanks: 28
Thanked 34 Times in 31 Posts
Activity: 0%
Longevity: 54%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Quote:
So this has been a long and tiresome journey to get my stealth account turned into a legit account
I think the OP tried to changed from stealth account into a legit account and there asking for ID.
Reply With Quote
  #8  
Old 12-10-2020
james_112233's Avatar
Senior Member
 
Join Date: Mar 2017
Posts: 2,371
Thanks: 635
Thanked 559 Times in 420 Posts
Activity: 11%
Longevity: 41%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Looks like changing to real details AFTER submitting stealth info in the MP portal triggered this ...

Not really sure what to suggest now there won't be many people in this position as it's all still new.
Reply With Quote
  #9  
Old 12-14-2020
Junior Member
Threadstarter  
 
Join Date: Mar 2015
Posts: 30
Thanks: 0
Thanked 19 Times in 15 Posts
Activity: 0%
Longevity: 52%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Quote:
Originally Posted by james_112233 View Post
Looks like changing to real details AFTER submitting stealth info in the MP portal triggered this ...

Not really sure what to suggest now there won't be many people in this position as it's all still new.
Well my wife is an attorney, I would probably make up a contract stating that the stealth seller has sold all assets and accounts to my company. You think that would fly? Better that then sending an ID that I know will get flagged
Reply With Quote
  #10  
Old 12-14-2020
HurricaneHuntr's Avatar
Executive [VIP]
 
Join Date: Apr 2010
Posts: 2,135
Thanks: 84
Thanked 309 Times in 239 Posts
Activity: 0%
Longevity: 81%
iTrader: (3)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Quote:
Originally Posted by ngirg001 View Post
Well my wife is an attorney, I would probably make up a contract stating that the stealth seller has sold all assets and accounts to my company. You think that would fly? Better that then sending an ID that I know will get flagged
Make a new account.

Your wife makes more money than that account is worth if they should figure out that she did something illegally for you.
Reply With Quote
  #11  
Old 12-14-2020
james_112233's Avatar
Senior Member
 
Join Date: Mar 2017
Posts: 2,371
Thanks: 635
Thanked 559 Times in 420 Posts
Activity: 11%
Longevity: 41%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Quote:
Originally Posted by ngirg001 View Post
Well my wife is an attorney, I would probably make up a contract stating that the stealth seller has sold all assets and accounts to my company. You think that would fly? Better that then sending an ID that I know will get flagged
Give it a go and share the experience. Isn't any different than getting creative with other aspects of stealth.
Reply With Quote
  #12  
Old 12-15-2020
Junior Member
 
Join Date: Nov 2020
Posts: 1
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 19%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

I was required to submit my photo ID front and back. When MP took over. Note: my account isn’t a stealth account
Reply With Quote
  #13  
Old 12-15-2020
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 76,088
Thanks: 5,945
Thanked 8,937 Times in 8,228 Posts
Activity: 100%
Longevity: 83%
iTrader: (7)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Quote:
Originally Posted by Racin213 View Post
I was required to submit my photo ID front and back. When MP took over. Note: my account isn’t a stealth account
Welcome to the forum - all the best as you master stealth


Hopefully turned out ok
Reply With Quote
  #14  
Old 01-27-2021
Junior Member
Threadstarter  
 
Join Date: Mar 2015
Posts: 30
Thanks: 0
Thanked 19 Times in 15 Posts
Activity: 0%
Longevity: 52%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

So I got an ID from easystealth.us and put the stealth info on the account and it was approved. I did not remember the birthdate so I just made one up

My account is no longer restricted!
Reply With Quote
The Following User Says Thank You to ngirg001 For This Useful Post:
bnpp (02-22-2021)
  #15  
Old 01-27-2021
Junior Member
 
Join Date: Dec 2010
Posts: 187
Thanks: 76
Thanked 5 Times in 5 Posts
Activity: 24%
Longevity: 77%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Was it a mp acct?
Reply With Quote
  #16  
Old 01-27-2021
Junior Member
 
Join Date: Dec 2010
Posts: 187
Thanks: 76
Thanked 5 Times in 5 Posts
Activity: 24%
Longevity: 77%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

The new manage payments it’s either mp or PayPal
Reply With Quote
  #17  
Old 02-04-2021
Junior Member
Threadstarter  
 
Join Date: Mar 2015
Posts: 30
Thanks: 0
Thanked 19 Times in 15 Posts
Activity: 0%
Longevity: 52%
iTrader: (0)
Default Re: Name on your identity card does not match the PREVIOUS name on your eBay account

Quote:
Originally Posted by mark2be View Post
Was it a mp acct?
Yes it was an MP
Reply With Quote
The Following User Says Thank You to ngirg001 For This Useful Post:
mark2be (02-05-2021)
Reply




Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Does Billing credit card an and your etsy account info have to match while openin? ISeeYou Etsy Discussions 18 10-14-2018 10:17 AM
Can Amazon check previous card linked Gonazlez Amazon 2 02-13-2016 03:10 PM
New Australia Ebay Account Require Prove of Identity card dannychen422 Australia eBay & Paypal 16 04-17-2013 01:03 AM
Paypal account to match credit card details? abejorro PayPal Talk 0 09-16-2009 04:27 PM
You generally need a credit card to verify identity when opening a new EBAY account John14789 eBay Discussion! 8 07-08-2008 06:40 PM


Aspkin Group

All times are GMT -5. The time now is 02:14 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58