Re: Question about selling auto parts on ebay
The rules on Ebay motor is different,but it only applies to auto,no auto parts.
Ebay MBG money back guarantee allows the buyer to file a dispute within 30 days ,if it is INAD,then you will provide a return shipping label for his return,once tracking shows delivered,you refund or else Ebay will do it for you.
if after 30 days,then he will have to file with Paypal or his cc issuer,return would be on his dime when he wins the dispute with Paypal.
If he wins the dispute with his cc issuer,he may not have to return the item and you will pay $20 chargeback fee.
If you refuse the return and he wins the dispute,he gets to keep your part and get his money back,refusal of return means you dont want the item back,so no need to send it back.
Yes,there are DO IT YOURSELF buyers who screwed up and blame it on you,or just return the bad one and get yours free.
There is a feature where Ebay allows local pick up,cash payment,not sure how it works now,it used to be you can say local pickup and then he said I cant come myself,I will send someone to pick up the item,then you get cash or check and no need for tracking.
Better to ask your question on Ebay seller forum-auto category,there are some good sellers who can help you
|