Predicted seller level Below Standard
So for the first time in 3 years, I was on a vacation for 3 weeks and I had put my eBay store on vacation mode too. What I did not knew was eBay don't give seller more than the stated time even during the store being on vacation mode to resolve the case and if seller don't resolve with in the stated time, eBay will close the case in favour of the buyer and obviously a defect will be there.
eBay evaluated today and it states
Current seller level (As of 20 October) = Top Rated Seller
If we evaluated today (Next evaluation 20 November) = Below Standard
I currently have 3 cases closed without seller resolution out of 951 transactions which left my defect rate of 0.32% (Transaction period: 01 Aug, 2019 - 31 Oct, 2019)
How much transaction should I have in total before next evaluation to avoid Below Standard rating ?
Beside these 3 defects, my account does not have any defect.
Thank you all for your help and suggestion. |