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  #1  
Old 03-30-2020
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Default new account suspended but unable to verify

Hi i have created a new seller account to sell my sneakers, ebay right away suspended my account asking to call in to verify my account information they said they do this with all new sellers, but they currently have no phone support what im i suppose to do. Does anyone know how much longer phone support will be offline. Thank you*
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  #2  
Old 03-30-2020
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Default Re: new account suspended but unable to verify

No way to know with things the way they are. Id say weeks.
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Old 03-31-2020
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Default Re: new account suspended but unable to verify

not sure when ebay will open back their live support
perhaps another month
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Old 04-01-2020
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Default Re: new account suspended but unable to verify

Quote:
Originally Posted by kenrzn View Post
Hi i have created a new seller account to sell my sneakers, ebay right away suspended my account asking to call in to verify my account information they said they do this with all new sellers, but they currently have no phone support what im i suppose to do. Does anyone know how much longer phone support will be offline. Thank you*
Is there live chat available?
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  #5  
Old 04-01-2020
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Default Re: new account suspended but unable to verify

Quote:
Originally Posted by EdouardMerman View Post
not sure when ebay will open back their live support
perhaps another month
Quite a few people hoping so as well - tough times
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Old 04-03-2020
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Default Re: new account suspended but unable to verify

i think u can verify through emails
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Old 04-05-2020
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Default Re: new account suspended but unable to verify

It happened to my several accounts as well.

Before when live support was working, i have reinstate some of account, but now these days when is only available UK chat support, they cant help me, basically they suspend finally your accounts without any information confirm.
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Old 04-10-2020
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Default Re: new account suspended but unable to verify

Same thing happened to me.just wait until situation gets normal or try another account
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Old 04-17-2020
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Default Re: new account suspended but unable to verify

You can find the " Call Us " in one of Selling articles at the bottom of the page .
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Old 04-17-2020
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Default Re: new account suspended but unable to verify

Quote:
Originally Posted by maksbord View Post
You can find the " Call Us " in one of Selling articles at the bottom of the page .
Its not working.
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