Suspension due to Covid shipping delays + using another existing account? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe

Registration is fast, simple and absolutely free so please, join our community today!

Go Back   Home > Platform Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards

Thread Tools
Old 05-11-2020
Junior Member
Join Date: May 2020
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 11%
iTrader: (0)
Default Suspension due to Covid shipping delays + using another existing account?

Hi everyone, I've been a Ebay seller on multiple accounts for 20 years. I recently started a new account to sell a new item. I quickly made a few sales and sent the orders off quickly. Not long after, the post office suspended air parcels to America due to Covid, where are a lot of my buyers are from.

I knew there would be delays so I wrote disclaimers on my product page as well as through messages to buyers when I provided tracking information after shipment.

I was aware of delays but the ultimate suspension of air parcels led to even more significant delays. Usually it takes 2 weeks for parcels to arrive to North America from Asia, where I'm from. After 3 weeks, 3 cases were opened up against me because their order hadn't arrived. I explained politely to no avail and so I just refunded all 3 buyers within the time limit.

Right after that Ebay suspended my account. I sent a message inquiring and got hit with another message:

"Upon receiving your letter, I immediately checked your account. We found that your account has great security issues. For your and others' account security, your account will not be restored and will remain frozen.

Accounts with security issues include: the possibility of third-party use; account information is false, incomplete or inconsistent; there was or is a risky sale.

Unfortunately, given the evidence in our records, we will continue to freeze your eBay account indefinitely. We fully understand your desire to restore your account and have taken your freeze appeal seriously, but this is the final review result. We are sorry that we will no longer respond to your freeze appeal email."

From what I've researched, it seems like its a lost cause trying to appeal. Is that a fair assessment?

If so, if I were to sign in to my other existing accounts that are in good standing, would I risk being caught by Ebay?

Any help would be greatly appreciated.
Reply With Quote
The complete step-by-step guide to get back to selling today!


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Ebay Stealth New Account Suspension! Coronavirus Covid -ONLY EMAIL CUSTOMER SUPPORT!! Stealthsince2014 eBay Discussion! 9 04-13-2020 08:08 AM
Anyone getting customs delays in shipping? r00tk3y Shipping Talk 22 07-15-2014 05:13 AM
Anyone else expericing USPS shipping delays? vogeltron Shipping Talk 3 01-30-2014 05:01 AM
EMS Shipping Delays Lately?? upsidedown Shipping Talk 85 06-22-2010 01:23 PM

Aspkin Group

All times are GMT -5. The time now is 12:20 PM.

Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58