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  #1  
Old 02-21-2021
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Default Indefinite selling restriction caused by MC011

In early Covid months, I decided it would be faster/cheaper to ship directly from supplier to customer. I have sold on eBay for 4 years prior to this and have always shipped from my physical location.

I provided eBay with every and all that they asked for (proof of delivery, handling any cases opened against me for late delivery)

My seller restrictions were never lifted and I was told that I am indefinitely restricted from selling on eBay. I spoke to a back office member at the Trust and Safety department and was told the same.

I was hoping to come here and see if there are any different angles I can take on this. If someone can help me get reinstated I would be willing to pay (not sure if this is the right category for this).

Thank you
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  #2  
Old 02-21-2021
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Default Re: Indefinite selling restriction caused by MC011

If you were told by several different departments within ebay that the acct is gone - its gone.
Start learning how to manage a stealth acct.
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Old 03-25-2021
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Default Re: Indefinite selling restriction caused by MC011

Quote:
Originally Posted by Mount View Post
In early Covid months, I decided it would be faster/cheaper to ship directly from supplier to customer. I have sold on eBay for 4 years prior to this and have always shipped from my physical location.

I provided eBay with every and all that they asked for (proof of delivery, handling any cases opened against me for late delivery)

My seller restrictions were never lifted and I was told that I am indefinitely restricted from selling on eBay. I spoke to a back office member at the Trust and Safety department and was told the same.

I was hoping to come here and see if there are any different angles I can take on this. If someone can help me get reinstated I would be willing to pay (not sure if this is the right category for this).

Thank you
Do you have merchant support?
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