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  #1  
Old 08-21-2021
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Default Got hit with MC011 for the second time

My ebay got hit with MC011 for the second time first time I think it was for making 90 sales in a period of 5 days, first suspension requested all items to be delivered, and after that requested ID, Utility, Invoice, Bank statement, (my ebay is still with paypal)

So I got the suspension lifted for 21 days and this month in 11 days I made 290 sales, 11 got backordered but shipped, they MC011 again, keep in mind my account is a top rated acc, still waiting on a customer to remove the claim with a wrong color item that was sent but already redelivered.

My concern is has anyone got MC011 2 times and past it?
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Old 08-21-2021
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Default Re: Got hit with MC011 for the second time

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Originally Posted by Vizzio View Post
My ebay got hit with MC011 for the second time first time I think it was for making 90 sales in a period of 5 days, first suspension requested all items to be delivered, and after that requested ID, Utility, Invoice, Bank statement, (my ebay is still with paypal)

So I got the suspension lifted for 21 days and this month in 11 days I made 290 sales, 11 got backordered but shipped, they MC011 again, keep in mind my account is a top rated acc, still waiting on a customer to remove the claim with a wrong color item that was sent but already redelivered.

My concern is has anyone got MC011 2 times and past it?
how long have you been selling?

what is your typical volume for the last 12 months?
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Old 08-21-2021
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Default Re: Got hit with MC011 for the second time

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Originally Posted by murdered_by_ebay View Post
how long have you been selling?

what is your typical volume for the last 12 months?
Volume has been incrementing monthly but ive been selling 4 months only but yeah first month 50 sales, 2nd month 100, 3rd month 260 and this month on 11 days it was 290
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Default Re: Got hit with MC011 for the second time

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Originally Posted by Vizzio View Post
Volume has been incrementing monthly but ive been selling 4 months only but yeah first month 50 sales, 2nd month 100, 3rd month 260 and this month on 11 days it was 290
and in terms of turnover , is the price per item now similar to the ones sold previously?
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Old 08-21-2021
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Default Re: Got hit with MC011 for the second time

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Originally Posted by murdered_by_ebay View Post
and in terms of turnover , is the price per item now similar to the ones sold previously?
Since demand has been higher price got 10-15usd higher per unit talking about 85-120usd items
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Default Re: Got hit with MC011 for the second time

second suspension after previous reinstatement may lead to indefinite suspension

the only way to go , in my opinion:

send them what they want and if reinstated reduce the volume significantly for at least 3 months , after that start increasing slowly. slowly does not mean by 100%-200% per month
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Old 08-22-2021
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Default Re: Got hit with MC011 for the second time

Quote:
Originally Posted by Vizzio View Post

My concern is has anyone got MC011 2 times and past it?
It is possible in the same way as you got the first MC011 lifted
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Old 08-23-2021
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Default Re: Got hit with MC011 for the second time

I have a second suspension - always the last one))
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Old 08-30-2021
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Default Re: Got hit with MC011 for the second time

Yeah they gave no explanation just closed acc without notice
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Old 09-16-2021
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Default Re: Got hit with MC011 for the second time

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Originally Posted by Vizzio View Post
Yeah they gave no explanation just closed acc without notice
Any updates or is it done for? Same thing happened to me. Never saw the account again after the second MC011 no matter what I sent in.
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Default Re: Got hit with MC011 for the second time

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Originally Posted by Jwj9 View Post
Any updates or is it done for? Same thing happened to me. Never saw the account again after the second MC011 no matter what I sent in.
what happened to your funds?
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Old 09-18-2021
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Default Re: Got hit with MC011 for the second time

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Originally Posted by Bigj2987 View Post
what happened to your funds?
I reached out a few times and received the same generic response every single time. All of my items had tracking info and received positive feedback.

I'll be surprised if I receive the funds but apparently in 60-90 days you will receive them if you have no issues with your transactions.
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