eBay holding funds for 96ays now after restriction

[Ben35]

Hello I am shocked I haven't received my funds by now I thought after they told me 60 to 72 days it was enough for them to release my funds my account was suspended by Vero that is what I think. I was suspended on the 1st of August and today is 5 November now I have no access to contact their customer service they switched my contact access to email which isn't accessible when I tried. This makes me think they are not being faithful also they want to steal my funds what is the funds doing there for all this while I don't understand I know eBay is not a bank I am even surprised they take delight in doing such things. After I read many threads from other people confessing they received their funds within that time period which is 60 to 72 days and even some received theirs before that time frame why haven't I received my funds all this while what are they keeping the funds for is just sitting in there. I am frustrated and do no know what to do that is all my funds there. I am a father of two I am out of funds and it's hard now for me to get a job after I trusted eBay and invested all my funds $1.6k any help please I:

[rsot]

Welcome to the forum OP - all the best as you master stealth

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1.6k locked - what vero category/items being sold?

[Ben35]

Some of the items were sneakers and apple air pods was the item that triggered warnings from eBay and is 96days still haven't received my funds

[rsot]

very high risk items - hmm have you been asked to provide proof of source of your goods?

[Ben35]

No I never sold an apple air pod but I sold three sneakers
Just that I received warnings and a 3 day suspension which was temporary those listings was taken down so I stopped selling and moved my store to clothing which I was fine for two to three weeks without any warnings and later I received a message a restriction message on 1st of August. The only proof I was ask to provide was proof of ID which I submitted and agents told me I will receive my funds in 60 to 72 days which later they are saying 170days all sought of different answers so I am shocked agents from eBay are telling lies to their seller's this tells me eBay isn't a legit company they can't be trusted I will not recommend eBay for anyone I think they are not serious about customer service and doesn't even think about the less privilege they're so selfish.

[Hank]

As you've found out, eBay will say anything you want to hear to get you off the phone/live-chat.

IMO they believe you sold counterfeit or goods from an unathorised source. If so, then they have no intention of ever releasing your money.

[agent006140]

what brand are your sneakers?

[Ben35]

Originally Posted by Hank

As you've found out, eBay will say anything you want to hear to get you off the phone/live-chat.

IMO they believe you sold counterfeit or goods from an unathorised source. If so, then they have no intention of ever releasing your money.

If so then why do they release funds with similar cases after I read similar threads and which people are testifying they received their funds in 60 to 72 days period some not up to the time frame.

[agent006140]

Originally Posted by Ben35

If so then why do they release funds with similar cases after I read similar threads and which people are testifying they received their funds in 60 to 72 days period some not up to the time frame.

similar cases?
You dont really know how similar is similar?
EbAy is under a lot of pressure from name brands like Adidas,Coach,Apple .
In the case of Tiffany vs Ebay,the court ruled companies should monitor ⊗⊗⊗⊗ and counterfeit ,not the sales venue,so name brands Vero can take down any listings without asking Ebay to do so.
Domestic chargebacks can come in 180 days,in some countries up to a year,in others,no chargeback.

[Chris18181]

don't even fall for that, just contact each of your buyer's say you never got the payment because ebay is giving you problems, refund each buyer. attach a photo with your contact info, most of the times if you tell the buyer they can keep 20 dollars or so, they will help you out,

[murdered_by_ebay]

what is the country of registration of the ebay account?

[Ben35]

Originally Posted by murdered_by_ebay

what is the country of registration of the ebay account?

The account is registered as US registered account

[Ben35]

Originally Posted by Chris18181

don't even fall for that, just contact each of your buyer's say you never got the payment because ebay is giving you problems, refund each buyer. attach a photo with your contact info, most of the times if you tell the buyer they can keep 20 dollars or so, they will help you out,

How am I supposed to do so now I have no access over the account the account is restricted so every transaction or action that goes on in the account are only operated by eBay the only access I have is to login and just stare at the funds written in there just like that.

[rsot]

Originally Posted by Chris18181

don't even fall for that, just contact each of your buyer's say you never got the payment because ebay is giving you problems, refund each buyer. attach a photo with your contact info, most of the times if you tell the buyer they can keep 20 dollars or so, they will help you out,

very generous - 20 dollars...

[murdered_by_ebay]

Originally Posted by Ben35

The account is registered as US registered account

it is likely the account was not verified

[Fgrayson]

There's probably something you're not saying. You invested all of your funds being $1.6k and only sold 3 sneakers on eBay and for that your account got suspended?

How did you invest $1.6k in 3 sneakers?

[Duab]

Was the account verified?

If yes, funds can still be disbursed (there's a chance)

[Ben35]

Originally Posted by Fgrayson

There's probably something you're not saying. You invested all of your funds being $1.6k and only sold 3 sneakers on eBay and for that your account got suspended?

How did you invest $1.6k in 3 sneakers?

I meant the sneakers and air pods was the suspicious items I listed that I think got me banned. I never sold an air pod it was taken down when I listed but for the sneakers, I sold 3 of them before it was taken down which I even had a 3 days suspension so I stopped and moved my store to selling clothing which I was fine no warnings for over 3 to 4 weeks. until the next month I had a message stating I am restricted so it isn't only sneakers sold for $1.6k. I think the sneakers I think the 3 sneakers I sold cost $350 out of my funds rest I sold is only clothing.

[Ben35]

Originally Posted by murdered_by_ebay

it is likely the account was not verified

It was verified they have all my details is linked with my Payoneer account and I received my first payout on May I was receiving all my payouts without any problem until I got restricted.

[SaiJin]

The problem I'm seeing right now is a Vero / Copyright suspension.

This type of suspension usually they'll end up keeping the funds and the low level customer support really don't know anything nor do they have a say.

The account is fully suspended and they aren't asking for any documentation correct?
Did they also say in the suspension email how long they'll hold the funds?

[murdered_by_ebay]

Originally Posted by Ben35

It was verified they have all my details is linked with my Payoneer account and I received my first payout on May I was receiving all my payouts without any problem until I got restricted.

US ebay accounts can not be linked to payoneer , so the country is not USA after all?

[Ben35]

Originally Posted by murdered_by_ebay

US ebay accounts can not be linked to payoneer , so the country is not USA after all?

On eBay the region I was assign to was the US but I had the chance to change it if I wanted to do so.