eBay Suspended & PayPal Limited Forums - 15 year account suspended

When you get suspended from selling sometimes they still allow for buying. Is that not possible the inverse? I have to imagine getting suspended from buying is pretty hard, unless you're doing chargebacks.

I don't see why you cannot speak to trust & safety and at the very least have you blocked on the buying side with ability to sell? If its a 15 year old account with active selling history usually they will be forgiving.

I called and must have spoke to about 20 agents, most say they can't help and hang up. One of these people said they were ebay trust and safety, was a US guy and he can't help but tells me to have a blessed day and goodbye lol.

A couple agents seemed to genuinly want to help and claimed they filed some sort of appeal that if successful I would hear back in 3 days of course 3 days passed and I hear nothing and am still banned. I am not convinced there was any appeal and it was just a different tactic used to make me give up as these times when they 'filed the appeal' I was on the phone about 20 mins just waiting for them to do their thing and 'check things on my account' etc. So yeah banned from buy and sell.

I don't believe it's possible to get this account unbanned. Gave up on it now. I just made a new account and no problems so far!

rsot	04-11-2024 08:41 AM

Re: 15 year account suspended

Quote:

Originally Posted by sadbay (Post 1239228)

you gave it a solid effort - that's a lot of agent cycling

murdered_by_ebay

04-11-2024 12:26 PM

Re: 15 year account suspended

Quote:

Originally Posted by sadbay (Post 1239228)

it is a circle on ebay , bots ban you => rep confirms bots' decision => other reps confirm the first rep's decision

agent006140

04-11-2024 03:51 PM

Re: 15 year account suspended

Ebay gave you the laptop money as a courtesy,the seller did his job,he shipped with tracking,you did not receive it probably stolen,it has nothing to do with Ebay.
If seller has insured the item,USPS will deny it as tracking shows delivered.
For something as expensive like a laptop, you should do a better job ,either stay home or have it delivered to a secure place,you did none of the above .

yobar

04-12-2024 04:57 AM

Re: 15 year account suspended

Last year on eBay they suspended my account, it was a personal account with more than 10 years of activity (it has my real data) towards normal sales and purchases, you know things for the house and the car. In a purchase from a large store I requested a refund (the dishes arrived broken) the company responded and sent the refund, days later eBay suspended my account for being a risk to the community
never asked for refunds
And the products he sold were antiques that he bought in second-hand stores.

rsot	04-13-2024 11:11 AM

Re: 15 year account suspended

Quote:

Originally Posted by agent006140 (Post 1239431)

How many times have you asked for a REFUND due to item not as described or item not received ?
Not safe to the seller community suspension is often caused by too many complaints.

sometimes just one big request for refund can trip the system to auto-ban for risk protection....sadly

yobar

04-13-2024 12:15 PM

Re: 15 year account suspended

Quote:

Originally Posted by murdered_by_ebay (Post 1238163)

the case you described is only possible if high risk / expensive items were sold otherwise ebay tend to send warnings about low performance for several months before taking action and even that is usually a reduction of selling limits but if bigger amounts are involved they just clip the shop regardless of age

in my passage particles what I describe above has happened to me in both cases
accounts with high-risk and expensive sales
accounts with household products under $35, perhaps most of them under $10

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