MC028 and DSR problems - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe

Registration is fast, simple and absolutely free so please, join our community today!

Go Back   Home > Marketplace Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards

Thread Tools
Old 07-21-2010
Junior Member
Join Date: Mar 2010
Posts: 37
Thanks: 2
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 76%
iTrader: (0)
Default MC028 and DSR problems

So i received 2 MC028 emails together today.

"We're writing to let you know your account has fallen below eBay's minimum seller performance standards on

One or more of the following factors have contributed to this change:
-- Low detailed seller ratings (1s and 2s)
-- Negative and neutral feedback
-- Cases filed for items not as described or items not received"

So I noticed it says (I am in the US). I have 152 positive ratings, o neg and o neutral. so it can't be that. I had one buyer file a dispute for item not received (item was lost in the mail). I quickly sent a new item and case was closed. My DSR rating is:

Item as described 93
Communication 93
Shipping time 93
Shipping and handling charges 92

My DSR rating seems to be 5 stars for everything.

Is there a way to see who gives you what DSR rating?? How does one go about fixing this? I can't really give better service then I am giving now. I get all positive ratings and my customoers are happy and send repeat business.

Also does this only affect my listings on and not any other since that is where the issue has come from according to the email?
Reply With Quote
The complete step-by-step guide to get back to selling today!

Old 07-22-2010
Junior Member
Join Date: Nov 2009
Posts: 3
Thanks: 0
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 78%
iTrader: (0)

If you sell to UK, the DSR only calculated base on UK buyer. not overall DSR although you did it very well in US.
Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
EIN# Problems ? Or NOT! back2ebaypls PayPal Talk 3 04-04-2013 05:38 PM
Problems with fax billythefish UK eBay & Paypal 1 04-28-2010 02:17 PM
DHL Problems??? forummember eBay Discussion! 4 04-19-2010 09:02 AM
MC028 and MC011 johnridden eBay Suspensions 1 01-11-2010 07:52 AM
VCC Problems... Kleidis Paypal Limited 2 04-27-2008 11:48 PM

Aspkin Group

All times are GMT -5. The time now is 11:57 AM.

Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts