StressedOut | 02-04-2012 09:21 AM | Power Seller & Top Rated - SUSPENDED...HELP! My whole world is crumbling apart. I have been selling on ebay for 11 years. I am a Top Rated Power Seller with nearly 9000 positive feedback. My ebay account has been suspended for Direct Debit Reject - we hit a financial snag when my husband lost his job in January.
We had returned payments on ebay fees from our bank a few times. I was reinstated in January after a quick suspension for these rejections (like a 10 minute suspension). My account is current. Yesterday, I was suspended again because another debit payment I made since that time was rejected. Even though I have since covered it and am not behind on ebay fees, ebay states that they will only reinstate accounts once in a two-year period for Direct Debit Reject MC999.
I spent over an hour on the phone with them yesterday and have sent 4 e-mails. Do you think they'll work with me? I have nearly 2000 items in my store. Do I have to start over? I'm a stay at home Mom with 3 little ones at home. Ebay is our sole source of income right now.
My husband is not working - we need ebay to buy food, gas, pay bills, I am so desperate right now. Any insight would be so helpful. |