today I received this message from ebay suspension
MC010 - eBay Limited Account? Identity verification by eBay
Dear / a xxxxxxxxxxxxx
We are glad you are part of the eBay community
In order to ensure that in future our users can continue to participate safely, our Trust and Safety Department performs regular checks to confirm the identity of buyers and sellers. So please please send us the following documentation within 48 hours:
- Photocopy clear and expanded national identity on both sides.
- A photocopy of your registration of business (business accounts only).
- Photocopy of certificate of registration (if the address on the ID card or passport, not current).
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a minute later I received this message
Subject: MC034 eBay Registration Suspension - Handling of votes, 30 days -
Dear / a xxxxxxxxxxxxxxxxxxxxxxx
We contact you to inform you about your account suspended for 30 days for violating eBay policy on the handling of the vote.
The article that has caused this violation is:
xxxxxxxxxxxxxxx
*** Information on this eBay policy ***
Sell or bid on an item for the sole purpose of artificially increasing your total votes violates eBay policies. Violations of this policy may result in suspension of your account. For more information, visit this page:
-------refers to a link to the ebay policy on the handling of votes do not want to put in the forum------------
Keep in mind, to request reinstatement of your account, you need two circumstances:
1. 30 days must have elapsed from the date of the suspension,
2. You must complete an application for reinstatement conditions and submit with the application for suspension.
After 30 days, you can start the process for appealing the suspension replying to this message. Then you send the form with the conditions for reinstatement.
During the suspension period, you can not use eBay in any way, including registering a new account or use another of your accounts. If you have commissions or fees payable, should also make the payment.
We appreciate your cooperation and understanding in this matter.
Sincerely,
I sold digital photos with an account with only 1 vote and I think this is the cause of my suspension
but
To which of the two suspensions move me?
Do the two are valid?
do not know if I have to wait 30 days or I have to send the documentation
please ask support
thanks for this forum
something else
I have another account linked to this in which I sold digital photo
the votes of the buyers who bought digital photos have been removed from my record
What should I do?
Last edited by SaiJin; 03-13-2012 at 08:24 PM.
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