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MC999 ID Verify: is it still happening in January as well?
 

Had a couple more of these after waiting and listing slow. when i called . i tried the i dont live here routine. it almost worked but then she wanted to call both numbers or something , so naturaly i gave up


in jan does this ease up from you old pros?

You dont keep active numbers?

Things are changing with new accounts.

Been a bit harder for new accounts to get thro' the hurdles. Dont expect the New Year to get better either.

The fact of the MC999 suggests accounts are getting flagged ( too often).

Is it the manner in which you are making them?
It needs be more than hit & miss.
It's also stated that having working phone numbers is essential.
Does your 1st item flag the account as well?

Quite a few variables that once sorted might stop these pesky suspensions.

:spy:

stealthyfan111, might be helpful if you state how you set up your accounts - you are getting linked...or you are listing something very risky. Be clear as GB states.

I get MC999's once in a while.. They just say o well we cant generate any questions for you blah blah.. and reienstate it..

How do you set up your accounts.

I had another MC999 today, but this time they suspended my account saying they couldnt verify my identity.
I make my accounts, with a new windows every time, new email, new adress,phone number, verfiy pp.. i use ccleaner, and delete all cookies/cache just to be carefull..
Is their a way I could be linking ? Or do they do this alot on new accounts?

I usually beat the mc999 by calling it in and verifying a few things, which I have ready. Seems like now they're matching stuff up to a public database, and obviously it doesn't work...

Not sure how to get around this. For this account I've made it look real, for the past month I browse ebay daily and check stuff out.

Said they would need an old address, and that's it. I asked if there was a way around it and they said no, not even sending in drivers license.

Is this maybe a US thing, because I usually use CA accounts and there's no actual looking up, just easy questions.

Poo.

Thanks..
The first time I called in, the lady said, Im going to have to suspend your account we cant match you up to anything in our database..
Im like watever. hangup. Callback,
get someone else and all they did was call me on the phone number on the account.. And I was back on....

Good to hear!

looks like ebay is starting to get a little more strict, hopefully this isn't a precursor

I've had this happen to me a few times over the past 2 weeks. I have had both successful and unsuccessful attempts at getting accounts back. I'm wondering, do any of the pros know a way to shield ourselves from being flagged; say by selling at least 10 used items and THEN selling a new item? I have noticed no problems at all when selling like new or acceptable items, but once I try to sell a brand new item 1 in 2 accounts will be flagged. I'm thinking that having an established selling record could get us around this. Thoughts?

I think it depends of the new items are risky.

So, you're saying that even with an account that had, say, 10 successful sales it wouldn't matter if one was selling high risk items? Does anyone else have experience with this?

Last week, I set up a new account with all new information and in new computer and listed a new item. Then my account was suspended immediately and asked me to call ebay. I called and a lady asked me several questions, such as account name, email address, birth data, registered name. Since I have record when registered, I answered all. She asked me waiting a while, and then said my account will be restricted forever. I really don't know how ebay check it.
This week, I use a new information and registered it again in another new computer, I tried to list a used book, but the account was restricted again and asked me to call ebay for verification. I wonder if ebay can track my true id through credit card ( greedot visa card gegistered with social security and data birth). The card's name is as same as the one in ebay. Does anyone has experience to pass ebay verification?

I thought we determined that the Green Dot visa was no good? I never use them.

I have same issues. When I called ebay, they said they can't find matched name and address in public database. I wonder what kind of public database eBay can collect. Can anyone have ideas to solve it?

I think it really depends on the person you get at customer service...

I've also noticed this has been happening a lot recently over the holiday season. Does anyone know if this is an added security measure for the holiday season alone?

Yeah, I've noticed it alot more in the past 2 weeks. Most of my new accounts right now usually end up getting mc999.

I tried calling in the first time and they were trying to match my stealth info to their public database, and they couldn't. As mentioned in this thread, hang up and talk to someone else. It really depends on the agent.

I've had a variety of outcomes with these.

1. just asked my name, address, and what I'm selling... unrestricted after simple phone call
2. try to match my stealth info to public database (whatever that is)... not going to happen
3. call me at the phone number on file... not a problem.

I'd say it's important to keep an active/accessible phone number for the first few months. The flags are automatic but once you're on the line with the agent, it's really up to them and so far they're all different.

When you hang up and call back are you using the same eBay authorization code they give you or do you click the button and generate a new code?

Good question. I've often debated this. But I call back with the same code and get a different agent so it doesn't go back to the same one.

I did call once and the agent said "no problem, if you get disconnected again we will call you" so I'm not sure if that was a threat or them just trying to be nice heh.