| thaidamen | 10-08-2013 07:42 AM | Newly suspended and need help Hi I am new to the forum(from thailand), and about 2 days back i got a MC011 from ebay stating nothing and just ask me to read the terms and appeal.
they are not going to reply my email I assume.
I been thru 4 months of **** before i can eventually sell more items and category limited lifted. With 8 hours of Category limit lifted i get MC011.
:surrender:
Anyone can help me with this on advice or I don't mind buying another account to avoid the start up limit ****.
regards |
Omgoozle | 10-08-2013 09:21 AM | Re: Newly suspended and need help |
thaidamen | 10-08-2013 09:45 AM | Re: Newly suspended and need help problem with the links here is everyone have something stated to be clear by ebay , like invoice proof or tracking number .
but for me is totally nothing
this is the exact msg i get
during login
____
Attention!
We've noticed some activity on your account, and we need your help in verifying some information. We're sorry for this inconvenience, but while we're working things out with you, you'll have limited access to list new items on eBay.
Please proceed to your my eBay and follow the steps outlined in the email we sent you. Thanks for your attention to this matter!
_____
in ebay message to me
_______
MC011 Your eBay selling account has been limited -
Dear
To help you be a successful seller and ensure a safe experience for the eBay community, your account has been restricted until additional information can be verified or obtained and we're able to confirm that your use of services meets the guidelines in eBay's User Agreement.
I understand that this process may seem confusing. Please let me explain a little more about it. We're committed to reducing both fraud and negative buying experiences on eBay. To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of your account's activity, but rather a preventative measure.
Learn more about eBay's User Agreement: http://pages.ebay.com/help/policies/user-agreement.html
To appeal process this restriction, please review the following guidelines:
Please reply to this email after the above requirements have been met and we will begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.
We appreciate your cooperation in resolving this matter as quickly as possible, and we look forward to working with you in order to establish a strong selling history and successful business relationship.
Thanks,
eBay
H74339
_____
nothing at all
so i reply the email
and they did not respond at all for 3 days already. |
Re: Newly suspended and need help Welcome to the forums.
If you have replied with no response for 3 days, time has come to call them up.
Learn stealth - it works.
All the best. |
thaidamen | 10-08-2013 10:13 AM | Re: Newly suspended and need help ok thanks
I had already bought the stealth ebook and going thru it now
will try my luck and see what they say |
thaidamen | 10-08-2013 12:45 PM | Re: Newly suspended and need help is there anyway i can buy feedback? |
Re: Newly suspended and need help Quote:
Originally Posted by thaidamen
(Post 493043)
is there anyway i can buy feedback? | Buy low-end household goods to build buyer feedback - lot of posts about this. |
imjustme | 10-08-2013 04:43 PM | Re: Newly suspended and need help What credit card provider did you use during the verification of the suspended account? |
Omgoozle | 10-09-2013 01:48 AM | Re: Newly suspended and need help Probably want to remove your account name when posting official eB emails on these public forums.
....Assuming that's your account name. If you already changed it, then you're ahead of the game :) |
thaidamen | 10-12-2013 10:27 AM | Re: Newly suspended and need help Quote:
Originally Posted by imjustme
(Post 493120)
What credit card provider did you use during the verification of the suspended account? | Until now I am not sure if the account is suspended, is there a different between Limited and Suspended?
the account is Still Selling, just can't add new listing at all and cannot renew.
Everything in this account is real, Bank account,Credit card, address and the paypal account is Business account which have been around for a long long time.
Basically only the Ebay is Limited now, paypal is still working as usual as my paypal have higher transaction $$ than the ebay account.
I am kind of confuse now, some say Limited means Suspend, but some say Limited means you can get back the account once ebay decide that you are ok.
any advice is greatly appreciated |
Rossi373696 | 10-12-2013 06:22 PM | Re: Newly suspended and need help ebay is junk, they ban your account for no reason.
if you need new account, go buy some from the sellers here. make sure you have 5-10 as backup
but you should also try selling on amazon, ioffer, bonanza.com, etc... |
thaidamen | 10-13-2013 06:32 AM | Re: Newly suspended and need help Quote:
Originally Posted by Rossi373696
(Post 494383)
ebay is junk, they ban your account for no reason.
if you need new account, go buy some from the sellers here. make sure you have 5-10 as backup
but you should also try selling on amazon, ioffer, bonanza.com, etc... | I am thinking of making a few more and also buying a few, but I am in Thailand, will that be ok to buy and use a US account.
you think its ok?
I will also be trying to sell on ioffer and amazon soon.
any further advice is greatly appreciated. |
Re: Newly suspended and need help Quote:
Originally Posted by thaidamen
(Post 494233)
I am kind of confuse now, some say Limited means Suspend, but some say Limited means you can get back the account once ebay decide that you are ok.
any advice is greatly appreciated | No reason to be confused there.
Limited usually refers to Paypal account - you try and resolve your PP issues so that you get reinstated.
Suspended usually refers to eB - when you are suspended, you can try to get the eB account reinstated...if you can't, then the account is banned. eB can decide that you are ok after you resolve the suspension. |
GreenBean | 10-13-2013 07:01 AM | Re: Newly suspended and need help Quote:
Originally Posted by thaidamen
(Post 494493)
I am thinking of making a few more and also buying a few, but I am in Thailand, will that be ok to buy and use a US account.
you think its ok?
I will also be trying to sell on ioffer and amazon soon.
any further advice is greatly appreciated. | You have to take care of IPs to access amazon and new ebay/paypal accounts.
You have to have bank accounts and access to addresses. |
thaidamen | 10-14-2013 02:13 AM | Re: Newly suspended and need help Quote:
Originally Posted by rsot
(Post 494502)
No reason to be confused there.
Limited usually refers to Paypal account - you try and resolve your PP issues so that you get reinstated.
Suspended usually refers to eB - when you are suspended, you can try to get the eB account reinstated...if you can't, then the account is banned. eB can decide that you are ok after you resolve the suspension. | Problem is my Paypal is not suspended or limited at all.
only my ebay account is limited as inform by ebay |
thaidamen | 10-14-2013 02:15 AM | Re: Newly suspended and need help Quote:
Originally Posted by Greenie
(Post 494504)
You have to take care of IPs to access amazon and new ebay/paypal accounts.
You have to have bank accounts and access to addresses. | well if it is in Thailand, i have not problem on IPs, I can reset ip on router and i do have 2 mobile 3g network standing by, i am not sure if it is ok that a US ebay account is access via thai ip |
imjustme | 10-14-2013 05:24 PM | Re: Newly suspended and need help Quote:
Originally Posted by thaidamen
(Post 494233)
Everything in this account is real, Bank account,Credit card, address and the paypal account is Business account which have been around for a long long time. | So, which card provider was it? |
GreenBean | 10-14-2013 06:37 PM | Re: Newly suspended and need help Quote:
Originally Posted by imjustme
(Post 494854)
So, which card provider was it? | Sure you asked that earlier in the thread.
:eek: |
GreenBean | 10-14-2013 06:38 PM | Re: Newly suspended and need help Quote:
Originally Posted by imjustme
(Post 493120)
What credit card provider did you use during the verification of the suspended account? | OP:
please reply to this question. It may well be part of your issues on making stealth accounts for the future.
Thanks. |
thaidamen | 10-15-2013 05:17 AM | Re: Newly suspended and need help Quote:
Originally Posted by Greenie
(Post 494897)
OP:
please reply to this question. It may well be part of your issues on making stealth accounts for the future.
Thanks. | Lol Ok i will let everyone know what card is it,
It is Kasikornbank Thailand because i am in Thailand and operate in Thailand,it is one the big local bank here, just like how everyone goes to a bank put money in and open a bank account and also apply for a credit card from the bank at the same time, so all must be done in person with all statement.
I am sure it has nothing to do with the bank or the bank card at all.
Because all information i use with bank is real and even biz registration. but my problem is ebay, they not listen they not want to know. i inform them of the items i sell is legal. they just ask me check email and reply email, but email have no reply link at all as it is send from no-reply@ebay.com.
so ask me to contact some company who cliam copyright on me. I email and i called that company and the company have no idea what the hell i am talking about.
lol.
weird bunch of ebay staff |
thaidamen | 10-15-2013 06:06 AM | Re: Newly suspended and need help Quote:
Originally Posted by rsot
(Post 493045)
Buy low-end household goods to build buyer feedback - lot of posts about this. | i thought feedback is base on selling instead of buying these days |
GreenBean | 10-15-2013 06:10 AM | Re: Newly suspended and need help Some sellers only worry about selling feedback. | All times are GMT -5. The time now is 06:27 PM. | |
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