MC999 Account Restriction

dhunter0294 · #1 11-13-2014

Got this earlier,

-We've temporarily restricted your selling privileges until you call us to verify your account.

This account started good 50/5000, sold maybe 10 items on it in a month since opening.

Are they going to ask the database questions?

slokor · #2 11-13-2014

This sounds like the basic MC999 restriction. This is very common with new selling account.
They usually do NOT ask database verification questions with this type of restriction. If you do come across someone who tries to ask you those then politely say you have something to take care of immediately (your child is crying or whatever) and call back and try to get someone else to talk to.

xxrange · #3 11-13-2014

Call in Most likely they will ask you things about the account and that's about it. I have been getting this bs from ebay lately

bjammin · #4 11-13-2014

Def call in. These MC999s are always a piece of cake when I call them in.

rsot · #5 11-13-2014

Agree - common questions include do you have items in hand? how will you ship? etc

goldstealth · #6 11-14-2014

I just had one..

I was asked DOB, so keep that in mind. My heart sank as what usually follows is database questions.

Remember if you piss off the rep they can ask database questions along with the simple questions they usually ask, its happened to me when before.

"Stay calm and carry on"

progetter92 · #7 11-14-2014

Quote:

Originally Posted by slokor

If you do come across someone who tries to ask you those then politely say you have something to take care of immediately (your child is crying or whatever) and call back and try to get someone else to talk to.

smart move

goldstealth · #8 11-15-2014

Quote:

Originally Posted by progetter92

smart move

I only had this happen to one account before. I basically hung up when they asked me database questions... they put my account on "hold" until I called back to verify information.

Thats smart, as it not like me who just simply hung up haha..

progetter92 · #9 11-15-2014

Quote:

Originally Posted by goldstealth

I only had this happen to one account before. I basically hung up when they asked me database questions... they put my account on "hold" until I called back to verify information.

Thats smart, as it not like me who just simply hung up haha..

Lol yeah never just hang up on them they probably look at that as suspension

nodeal · #10 11-15-2014

Quote:

Originally Posted by goldstealth

I just had one..

I was asked DOB, so keep that in mind. My heart sank as what usually follows is database questions.

Remember if you piss off the rep they can ask database questions along with the simple questions they usually ask, its happened to me when before.

"Stay calm and carry on"

they asked your DOB as a verification question?

i'm guessing you just make one up? Because ebay i don't recall ebay asking for DOB when setting up an account, so I don't know what information they would be checking against?

#11 11-15-2014

If they ask for DOB then you have to make one up. Once you make it up, you need to remember it.

trumpet111 · #12 11-17-2014

Quote:

Originally Posted by xxrange

Call in Most likely they will ask you things about the account and that's about it. I have been getting this bs from ebay lately

you are lucky it is not an indefinite one.
This should be OK, just call them and play nicely.

But be careful in the future, second time it might hit harder

all the best and good luck!