Re: EBAY return case
Delay? Don't think so. I refunded 2 orders a week ago, but still no credits.
Everyone, please read your bill-credits.
Some credits (about half percent) under my bill without details, just item title, item number and how much. No buyers information, no transaction ID, no case ID etc anymore. I contacted Ebay how do I read these information offered and how do I know which buyer bought the item and we cancelled the order and I was credited from EBay. EBAY first gave the resolution center link and searched by "item number". I found two credits and still didn't the credit on Nov. 28 from which buyer? Then Ebay just "be offline".
So I contacted EBAY again, this time I was talking about refunds but no credits.I took one return case for example, EBAY was "digging" it for me, then "I have take down all your concerns with the two items and we will manually credited your account with the final value fee with in 24 hours." Hey my another UK account had ""refunds no credits""either.
I both have UK and China accounts, I can't open the return case in my UK accounts , see what I mentioned above. Chinese accounts, same as regular. I still can open the return case for buyers and can get the final value fee from EBAY after refund.
Did you read your bill? Did you got the credits after refunds? I was thinking there must be something wrong on my refund process, but now seems EBAY tried to steal the money from me. If you don't read the bill, and don't contact EBAY, then you won't get the credits.
Last edited by mayward; 11-14-2014 at 03:13 AM.
|