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Old 12-11-2008
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Default Buyer tells ebay about Google Checkout

I sold a lot of old cell phones, there were 4 phones total in this lot and sold for $50 on ebay. I send the winner an email invoice from google checkout and she responds telling me she wants to pay in paypal, i told her this wasnt possible and didnt hear from her for 2 days, I send her a reminder notice that payment was due and she responds telling me she contacted ebay to see if i wasnt scamming her.


Mind you She has a 10 feedback score and was worried i was going to scam her over $50 for a lot of used phones.

So now that she contacted ebay and possibly mentioned google checkout, is there a good chance my account gets suspended?
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Old 12-11-2008
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Possibly, but considering your feedback score and approved merchant account, you can fight back and tell them you only accept payment via merchant account.
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Old 12-11-2008
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I have a feedback score of 200+ with 100%
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Old 12-11-2008
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you should note in your listings that Paypal is not preferred and that you send invoices from your merchant account, at least you'll have one up against the buyer in case situations like these were to occur again.

if you write Paypal is not accepted and dont have an approved merchant account = listing goes down
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Old 12-11-2008
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Quote:
Originally Posted by Killed by Ebay View Post
I sold a lot of old cell phones, there were 4 phones total in this lot and sold for $50 on ebay. I send the winner an email invoice from google checkout and she responds telling me she wants to pay in paypal, i told her this wasnt possible and didnt hear from her for 2 days, I send her a reminder notice that payment was due and she responds telling me she contacted ebay to see if i wasnt scamming her.
Not a good move to say wasn't possible. Soon as you got that note, you have to sell yourself to the buyer. Better to have kept in touch with her & offered alternative payment methods. Please please try to remember that YOU control the sale, not the buyer.
I just mentioned in another post it may mean you eat 'humble pie' but to keep
going that is what you do. Maybe go over your listings and re-do your payment methods. First mention of trouble, KEEP IN TOUCH with the buyer.
Control them, control your account. As to whether ebay are advised, not sure. But do a quick back peddle & deal with the buyer. Try to get her phone number etc etc.
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Last edited by GreenBean; 12-11-2008 at 07:15 PM.
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Quote:
Originally Posted by Modee View Post
I just got the other end of the equation not long ago - a buyer contacted me and asked me how I was able to get GoogleCheckout past EBAY, and wanted to do the same for his own selling.
would you trust that s/he isnt like a undercover ebay T&S admin or something?
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Old 12-15-2008
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acknowledging any of that message is risky
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Old 12-15-2008
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I highly dount one person teling ebay u use GCO would get you suspend. When i used GCO on ebay i had buyers all the time ask ebay acount GCO cause they thought i was trying ti scam them because they never heard og GCO but never had i been banned for it.
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