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  #1  
Old 08-23-2015
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Unhappy I need help for: MC011 Your eBay selling account has been restricted

Hello

I'm doing Amazon to eBay dropshipping for a month now.

My account has been created in 2011, but I just start selling a month ago, drop shipping from Amazon to eBay.

In one month I've sold 136 items for about $3,500 total. I have 100% Positive feedbacks. No case neutral or negative feedbacks, no open case no unhappy customer.

2 days Ago I got this message from ebay:

Quote:
Hello sm***,

A review of your eBay account has raised some concern that your use of services may not meet the guidelines in eBay's User Agreement. As a result, we've taken the following action on your account:

- Selling privileges have been temporarily restricted. You won't be able to list new items or revise current listings. You're also not allowed to register a new account.
- Some or all of your listings may have been removed. Any removed items will be listed further down in this email.
- We have credited all associated fees except for the final value fee for your listing(s).

To appeal this restriction, you'll need to:
- Provide proof of delivery for all of the items sold on your eBay account.

-- The easiest way to do this is to submit tracking numbers for each of the items posted. This will help show buyers more of your selling history and will also allow us to confirm that your items have been posted. To upload tracking, please visit the adding tracking information page: http://pages.ebay.com/help/pay/upload-tracking.html

-- You can also verify delivery by providing the feedback you have received from buyers.
Upload the information we've listed below to
https://ocs.ebay.com/ws/eBayISAPI.dl...RiskManagement

-- Important --
Make sure that your name and username appear on each document that you submit. If this information isn't included, it can't be processed. Also, please be sure your submitted documents are current, valid, and legible.

Here's the information you need to submit:

- Documentation (including manufacturer's invoices or receipts) that shows that you purchased the item(s) recently listed for sale on eBay.
181829079396

Once these requirements have been met, please reply to this email and we'll begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.
Here are the listings we removed:
181817167919 - Cards **** Full Pack
181829079396 - Rifle Safe *** Lock

We appreciate your cooperation in resolving this matter as quickly as possible. We look forward to working with you to restore your selling privileges.
Thanks,

eBay

Alright, First of all I'm wondering how the hell they caught me? I had/did nothing that make eBay suspicious. Everything legit.. I provided tracking number for every single item that I've been sold. My feedbacks are all positive.

Second, What the hell that supposed to mean to send them proof of tracking numbers or feedbacks? am I really supposed to copy and paste my feedbacks & Tracking numbers results to a department within Ebay that's already reviewing my account?!

Also here, in this part of email says:

Quote:
- Documentation (including manufacturer's invoices or receipts) that shows that you purchased the item(s) recently listed for sale on eBay.
181829079396
What it means is: they only want Documentation for the order #181829079396 which they listed below on removed items, or they want receipt for all my selling items?

Amazon receipt won't work for Obvious reasons. So, how can provide them Documentation (including manufacturer's invoices or receipts) ?

I know for a fact that I didn't sell VERO or anything against eBay policy just drop shipping legit items from Amazon.

someone Please HELP me I am so frustrated. What should I do?
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  #2  
Old 08-24-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

How Can I revise my first post in the thread?

Is Anyone here can help me please?
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Old 08-28-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

photoshop some receipts or if your lazy go to freelancer and hire someone for cheap make a few
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Old 08-28-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

the dropshipping, how were you doing it, as a gift? you might have been reported for it, how else would ebay know otherwise....
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Last edited by oompaloompa; 08-28-2015 at 02:42 PM.
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Old 08-28-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

Edit an amazon invoice, showing the purchase price as 1/2 the selling price on ebay with shipping/invoiced to your ebay address.
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  #6  
Old 09-01-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

Call it a loss.

Easier just making a new account.
Sometimes with new accounts, EBAY checks to see if the shipping out is the same. If they see that shipping locations are all different, it raises suspicion. Its easier for Ebay to send out the email having you run through all their hoops only to just say, SORRY. We wont explain why. ASSET DEPARTMENT BLA BLA BLA.

Ive done EVERYTHING theyve asked for a few times ALL LEGIT. Guess what, none of it mattered. All just to waste my time. They NEVER had any intention of re instating my account. If they feel it is a risk, they just suspend you without explination. Its easier that way.
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Old 09-02-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

Quote:
Originally Posted by blueuk View Post
Edit an amazon invoice, showing the purchase price as 1/2 the selling price on ebay with shipping/invoiced to your ebay address.
Why edit the amazon invoice to show that you paid half of your ebay sale price?
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Old 09-03-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

Please delet this thread.

Thanks
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  #9  
Old 09-03-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

Don't know if deletion is in order...
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Old 09-03-2015
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Default Re: I need help for: MC011 Your eBay selling account has been restricted

Quote:
Originally Posted by kpizzl View Post
photoshop some receipts or if your lazy go to freelancer and hire someone for cheap make a few
is it 'legal' ( i mean freelancer don't give a ****) if you ask for phake documentation on freelancer ?
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