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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 07-29-2016
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Unhappy Account Suspension - MC011 Your eBay selling account has been restricted!!

This is what i got from ebay:
Dear [hidden],
A review of your eBay account has raised some concern that your use of services may not meet the guidelines in eBay's User Agreement. As a result, we've taken the following action on your account:
- Selling privileges have been temporarily restricted. You won't be able to list new items. You're also not allowed to register a new account.
- Some or all of your listings may have been removed. A list of any removed items will be listed further down in this email.
- We have credited all associated fees except for the final value fee for your listing(s).

To help you be a successful seller and ensure a safe experience on eBay, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of your account's activity, but rather a preventative measure.

To learn more about eBay's User Agreement, go to:
eBay User Agreement

To appeal this restriction, please review the following guidelines:
-- Resolve issues with the following suspended/restricted account:
[Hidden]

We determined that your current account is associated with this suspended/ restricted account. Your restriction will continue until the issues related to the account above have been resolved. Under the eBay User Agreement, you may not use eBay if there are unresolved issues with your account.

Also, the eBay Privacy Notice states we can provide further details and respond to an appeal request only from the above account's registered email address. Review the Privacy Notice here:
User Privacy Notice



Please reply to this email after the above requirements have been met, and we will begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.

We appreciate your cooperation in resolving this matter as quickly as possible. We look forward to working with you to restore your selling privileges.

Regards,

eBay India Customer Service.
__________________________________________________ _______________

I dont even know whose account that is!! Help me!
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Old 07-29-2016
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Default Re: Account Suspension - MC011 Your eBay selling account has been restricted!!

Somehow they linked you to another account. Perhaps guy stole your info to make it. Only thing you can do is call in and try to fx it.
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Old 07-30-2016
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Default Re: Account Suspension - MC011 Your eBay selling account has been restricted!!

Calling won't do you any good, pretty sure you're just out of an eBay account sadly.
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Old 07-30-2016
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Default Re: Account Suspension - MC011 Your eBay selling account has been restricted!!

Welcome to the forums OP - if it's not true, the message could just be a generic suspension message. You have nothing ot lose by contacting eB and trying to resolve BUT open up backup accounts via LEARNING STEALTH in the meantime.
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Default Re: Account Suspension - MC011 Your eBay selling account has been restricted!!

pm sent thanks
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Old 07-30-2016
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Default Re: Account Suspension - MC011 Your eBay selling account has been restricted!!

Quote:
Originally Posted by txunade View Post
pm sent thanks
Welcome to the forums as well - pm to whom?
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Old 07-30-2016
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Default Re: Account Suspension - MC011 Your eBay selling account has been restricted!!

Did you ever log in your ebay account at a public place?
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