Seller performance restriction -181 - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion! > eBay Suspensions

eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

Reply
 
Thread Tools
  #1  
Old 08-02-2016
Junior Member
 
Join Date: Aug 2016
Posts: 22
Thanks: 4
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 24%
iTrader: (0)
Default Seller performance restriction -181

Hey guys, first post here, just wanted to start by saying even though I am in a sticky situation I am amazed by the amount of eBay knowledge in here.


Let's get into the nitty gritty.

This morning I woke up with a "Seller performance restriction -181" email in my inbox, all my items had been taken down.

My DSR ratings were as followed - 4.9, 4.9, 5.0, 5.0. With 99.4% Positive feedback.

I was recently placed on eBay's 21 day performance restriction for the cancellation of too many items, the reasoning behind this is I went to mass relist unsold items (Checking boxes) and it ended up relisting ALL items, even unchecked. I was away from home and some items that had been purchased were already sold! A nightmare for me and my customers.

I wrote eBay an email in response to this performance restriction basically saying the same as this post. I have sold on eBay since 2007 with virtually no hiccups besides this past couple months while my company has been growing. I have been a Top Rated Seller and Power Seller for many months before this.

What is the likelihood I will be reinstated? What should my next move be? I have not called in yet as I would like to formulate exactly what I am going to say (Was too angry today to call in). Last two times I called the Call Center it has really not been that helpful.

Appreciate any info. I do not think this ban is permanent because the email does not mention "Indefinite".

Thanks,

whitecoffeecup.

Email from eBay below:

We want to let you know that you havenít met the minimum requirements to sell on eBay and your seller level is Below Standard in the US program. As such, you won't be able to list and sell items on eBay anymore.

Selling standards are in place to ensure that sellers deliver a great customer experience to their buyers. They measure whether buyers were satisfied with your items and your customer service.

When you donít meet the minimum requirements for selling, you are creating experiences that erode confidence and drive buyers away.

If you had any active listings, they've now been ended, and any selling fees paid for those items will be credited to you.

If you've recently sold items that you still need to fulfill or ship, do so promptly. You'll still be able to see any recently sold items in My eBay, send and receive messages, and of course, buy items on eBay.

To see more details on why your seller level is Below Standard, go to your Seller Dashboard.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 08-03-2016
Junior Member
Threadstarter  
 
Join Date: Aug 2016
Posts: 22
Thanks: 4
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 24%
iTrader: (0)
Default Re: Seller performance restriction -181

Just to follow up since I failed to mention in OP... I believe I was restricted because I printed the labels a day before shipping. My inventory is offsite, so I would print when order came in then go and pick up my product from storage the next day when I was in town. Had no idea this was a major infraction.
Reply With Quote
  #3  
Old 08-03-2016
Junior Member
 
Join Date: Sep 2012
Posts: 69
Thanks: 0
Thanked 12 Times in 11 Posts
Activity: 0%
Longevity: 55%
iTrader: (0)
Default Re: Seller performance restriction -181

DSR's and Feedback don't hinder your account anymore. Printing labels late just doesn't allow you to qualify TRS. Out of stock cancellations and escalations to eBay are the death of your account

you cancelled too much items. I don't think you can cancel more than 2 within 12 month period. that suspension will remain indefinitely

Last edited by kingdomcome84; 08-03-2016 at 06:49 PM.
Reply With Quote
  #4  
Old 08-04-2016
Junior Member
 
Join Date: Jan 2013
Posts: 22
Thanks: 2
Thanked 5 Times in 3 Posts
Activity: 0%
Longevity: 52%
iTrader: (0)
Default Re: Seller performance restriction -181

Start reading the Stealth Book immediately, then start browsing this forum from top to bottom. Use the search feature A LOT, and when that doesn't work, reach out and ask questions.

Don't be afraid to read
to search
to ask questions...as many as you need to understand it all.

Then work on getting yourself back on track.

It's all up to you
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Seller Performance Bunneh UK eBay Suspensions 7 05-08-2012 01:45 AM
Account restriction non-seller performance Dekota eBay Suspensions 3 03-09-2011 04:42 AM
non seller performance johnridden UK eBay & Paypal 1 09-18-2009 06:31 AM
Need help with seller non-performance bigbill321 Suspensions & Reinstatement Talk 6 05-12-2008 06:55 PM
Seller Non-performance temps425 eBay Discussion! 3 10-12-2007 04:29 PM


Aspkin Group

All times are GMT -5. The time now is 02:44 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts