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Do you have any guides on using paypal? They'res no option for new sellers any more, you have to use a pp account to sell. It's just awful!

Working on it.

auctiva
 

I signed up for an auctiva account. What is the benefit to this besides the listing program that is not turbo lister. I noticed that they will process your Paypal payments is this beneficial to a banned ebay user?

Does Auctiva share its IP addresses with Paypal?

What clean computer methods should I use for Auctiva?

Thank you

HI- I use Auctiva exclusively.
Well, for me:
a.)Auctiva does not share info with ebay
b.) Auctiva does not require an ebay login to list- once that initial token is generated
c.) Auctiva will host all of your images for FREE
d.) Auctiva has a much better combination of templates, and the Seasonal ones are great!
d.) Auctiva allows a very fast relist- i.e. you can set up Profiles for your shipping costs/ your payment costs, ect.
e.) When ebay temporarily takes the acct down- to verify phone, you can be back up and running in 5 minutes after the phone call.
f.) Auctiva allows a scrolling gallery , which looks very professional to the customers
g.) Auctva generates an Extra Large image by the consumer clicking on make large
h.) Auctiva offers a $6.95/ year (YEAR) fee to make a store with them, and for example, when I type in my domaine name- (which is not set up as a website yet)-- it takes you to the auctiva store--neat..
i.) Auctiva is responsive to emails, from what I've seen
j.) There is a way to integrate Authorize.net.. to accept your merchant acct pyts.
k.) Auctiva sends an automatic checkout email to your customers at the end of auction
l.) The Consumers seem to trust Auctiva..
I believe overall, it makes you appear a more Professional Seller..

when you do help ticket, auctiva actually writes the email and rarely does form letter unless the form letter 100% applies and answers it fully.

Oh and in checkout buyers will go to checkout and they'll be options:

*Paypal
*Credit card Visa/Mastercard/etc
*Money order/check

Sometimes these are disabled and you only see one of them like Visa/Mastercard/discover. If you accept paypal they can click paypal and force you a paypal payment to an email address with no paypal account and be all "I'm done!".

Boy howdy is my mind starting to get confused with all of the options....

It sounds like Auctiva using Authorize.net is the way to go. But am I correct in thinking that I also need to get a merchant account from another company? I was looking at CCNow for this, but their service looks pretty expensive (I like the idea of being able to accept PayPal payments).

Lastly, if I was reading Authorize.net correctly, there is a setup fee of $149?

You get a merchant account through other people who then add on authorize.net, setup fee is lower or else free.

ccnow- only pay $9.95 fee-you could use this for all your paypal pyts if u like?

Oh, so let me see if I have this straight:
Link Auctiva with an Authorize.net account
Then link Authorize.net to CCNow.

Now you should be able to accept CC payments, Google Checkout, and even PayPal?? This sounds like a lot of middle men, what kind of fees would this add up to (I had read somewhere that CCNow is 5% + PayPal fees).

Why not just get a real merchant account?

Is there anyway to setup a "real" merchant account so that the invoices are sent out automatically? Is there a cut and dry 'best' merchant account to use?

I don't know what is the best one, but auctiva checkout integrated sorta automates the invoices.

Well, it sounds like the benefit to getting the merchant account is that it is probably 2.5% cheaper. However the downside is that it doesn't accept PayPal... So now I have to figure out if it is worth the extra to be able to accept PP.

How does one get sellers touse CCnow to do a paypal payment? In others words is their any reluctance on the part od the buyers to use this method to make a paypal payment and if so how do you move the buyer to complete the sale?

Hello:
You send the buyers the ccnow invoice as soon asthe auction ends, you also have a generic email ready for any questions- stating that ccnow is big, has 100% secure checkout, ccnow owned by Digital River co.. etc..
(I dont have to use it very often, but i keep it on my desktop)--

ebay complain
 

Hey Jonas

I agreed with you on the "eBay now is forcing everyone to accept PayPal" and they make it a pain to use another payment system. I used to use Bidpay and try to force all my customers to use Bidpay. It WORKED for me until Bidpay.com went out of business Dec 25 08. Takes months to try to get off the Ebay and Paypal TRAP. I do like to see some ACTION against them. They do alot of evil stuff like for example:

They make it look like you can choose to accept OTHER payments as PERFERRED. This is NOT ALLOW, ONLY PAYPAL CAN BE PERFERRED.

This is false advertising. There are many wrong and illegal things that ebay did that i've seen over the years. Hopefully someone will do something about this, it about time. Turn in those complains, ebay already accounts for 87% of all online complains.

I had some people tell me that if you offer paypal, ebay forces it to say "paypal preferred" even if you don't prefer it.

What it forces is you to use eBay Checkout

On any auction that offers paypal, there will be the traditional eBay Pay Now button at the top of the auction.

I already posted this, but I will do it again. You can use Auctioncheckout.com and it will cost you $29 a month plus the normal credit card processing fees. A lot less cheaper than ccnow...about 1/2 the costs, but it will not let you accept Paypal.
It is fully integrated with Ebay and will send your customers invoices and all.

Well allow me to post this again---- eBay now has a requirement that you can only use paypal/merchant account for the first 10 items and then after that you MUST fax in a copy of your merchant account statment. You can have an auctioncheckout account, but you can't select that you take merchant accounts until you fax that info in.

Ok, so you say fine...I will just say I take paypal and then once the auction is over Auctioncheckout will send the invoice and I wont let them pay with paypal----not so fast!! eBay automatically puts the PAY NOW button on any auction that has paypal listed as an option!

Trust me on this one---i have had auctioncheckout---i know how it works and most importantly, i know how ebay works!

alot of problem i get is that the buyer dont acknowledge or read the invoice i send, and theyll just pay through the paypal from ebay automatically. Theres one buyer that kept sending me paypal even after i refunded him a few times.

Hi-sometimes,they act dumb. The day you file the unpaid item dispute-all of the sudden he'll smarten up...Its happened to me 2 or 3 times. Get a generic email ready-keep on your desktop-send to all buyers end of auction-assuring them of ccnow's 100% secure checkout..they're owned by Digital River, a software Giant,etc... - I also tell them, I am sorry- I do not have a Personal Paypal acct- I have a Retail Merchant Acct-like Walmart/Sears...(they'll pay)..

I dont think a real merchant account hooks up with auctiva smoothly for an easy checkout. am i right?

i was selling adult material on my ebay account that got suspened, and i could not offer paypal, so i just put in the auctions that i accept online payments. then in the invoice i asked that the buyer send me a request for payment instructions. i would then tell them to send a discreet paypal payment to my paypal account. it worked great. now i am opening a first data merchant account. i think i will do the same process as my discreet paypal payment process. that is if i can get my new accounts past the ebay police.

i have tried to use auctiva, but i cannot find any ebay motors categories. and for my adult products that i list on a weekly basis they do not offer a repeating listing schedule. i would have to manually list every item every week.

ok heres an idea, some interesting code that modifies the pay now button, or places a pay now button over the default pay now button, directing the user to your own checkout system (whatever that maybe). They pay. Done.

I can think of all the steps to make this work, except one, which is it probably wouldn't register as sold through eBay and thus you'd be avoiding the FVF which IMO I do not agree is right. Unless you integrated a redirect from the merchant account to the same place the confirm button takes the user, that would work but they'd get no confirm button which could also be an issue, plus they could pay without finishing and you could get into all sorts of mess.

PLUS the pay now button may break link policy, this can be avoided by using flash...

I think it can be done, technically, but they might be on anyone who does it like a ton of bricks - though I don't see whats so bad about integrating your own checkout, providing eBay get their FVF (and they should).

If only we could work out a way to do it, without breaking policy.

HI- In Auctiva- Upper right hand corner of new Listing- you will see USA, or Ebay USA,, click on the drop down box--choose Ebay Motors, Then Ebay Parts//etc..

I have heard once some people did that with feedback.

so it is not safe to have the merchant account pay now link in the ebay checkout?
ebayhateluv thanks for the ebay motors advice. i should have looked there before.

How does the Auctiva checkout work exactly?
 

I'm a newbie to this Auctiva and all I know about it (which isn't a lot), I have read around these forums. I understand it allows you to link your payment method? Can you change the payment link inside Auctiva so that if your PayPal account dies, you can just change it to another one?

HI, IMjust me..
Well, for that you can just go in and change one of your saved profiles.. to the new pp address, and use for all FUTURE listings..
--as for the other-- folks are using the Autorize.net gateway, which will automatically generate an end of auction invoice..

That's interesting. So theoretically you could get an eBay account set-up for merchant account use and then send the buyers to PayPal? To avoid having to link the eBay account to the PayPal account.

Unfortunately I'm outside the US, so authorize.net doesn't work for me.

Thanks a lot for the good explanation :)

No, you would still have to link

Auctiva Site down-- Fri 2/1-- DONT Panic....
 

Hi Guys:
Went to post some auctions today.. got worried,as IE and Mozilla kept saying cannot find site,,
--- IF YOU GOOGLE auctiva Message boards, you will see, they are working on it...
Hi Community,

We have recently begun receiving reports that the Auctiva website is slow to respond and exhibiting request timeouts in certain cases. Our technical team is currently investigating this issue and we hope to have the site running at its usual speed within the next 20-30 minutes.

I will post further updates on this thread as additional information becomes available. Thank you for understanding.

Auctiva questions
 

Lets say i generate an ebay token on auctiva on a secure IP not blacklisted by ebay and everything goes smooth. Then, i want to use auctiva to post an auction from an IP that is blacklisted by Ebay from a banned IP (dont ask why). Will the ebay account be compromised?

As i understand it, auctiva doesn't accept paypal unless its linked with another merchant. What are the pros and cons of linking it with CCNOW vs authorize.net?

Is ebay more suspicous towards people with new accounts who use auctiva?

Can i place BIN items on ebay with auctiva if i dont have the required feedback?

Thanks

1. Auctiva does not share ip info with ebay.
2. I use authorize.net with auctiva
3. Maybe, but don't make your first couple of listings look too good, or put in your listing that yes you are new to the ebay world, but not new to selling online, you have been selling online for x years, blah blah.
4. Auctiva requires the feedback to be there at 5 with paypal or 10 without to use BIN.

Also as something that I found for me, I only use firefox on auctiva instead of IE because it is not nearly as buggy. With IE about 50% of my listings would get a bug and not post, and with firefox almost all post.

Auctiva question.
 

When I am making listing by auctiva can I chanege item location for example for another country or I will be susspended the same day?

You can do that, you won't be suspended.

O.k. I have 1 question. (or more like 10)
 

I used my laptop for ebay before. Because I am not good with the computer thing. I bought my son a refurbished laptop and I am going to use his now w/dial up. I use cookie cleaner and stuff but I just don't feel safe using my computer.
SOOOO. Now can I used the photo shop on my computer do the auctiva listing on my computer. Save it. Then plug my son's in to dial up and load the listing on to ebay from him computer? Dial up is so slow. His computer is slow to begin with plus he doesn't have photo shop.
But when I upload my pic's to auctiva they have "siashay's" desktop on them? How do I get that to go away? Or does it once the pictures are on auctiva?

I am sorry I know this was more then 1 question.

Sorry if this has been covered but I searched this thread and I'm still not sure as to what to correct answer is. I have never used Auctiva and I am going to this time on my new account for my listings. I already created the token a while back while using dial-up. So if I'm correct, I can use my regular internet to create the listing on Auctiva and then they will post it to eBay correct? And as far as images go, is it safe to let them host them (meaning Auctiva) or should I still use an outside source like I always have??