Entropay Support Follow-up -- anybody else got this?
I've received today this e-mail from Entropay:
Dear
I'm sorry but I'm afraid that we cannot allow this practice to continue for several reasons. You cannot re-sell our EntroPay VISA Cards bought by you because they were not sold to you for resale. They were sold to you as an end user customer. EntroPay VISA Cards can only be sold by authorized re-sellers, such as our business clients, who enter into agreements with us regarding quality control, use of our trademarks and various other concerns. We are unable to service re-sellers at the present time as we are not doing proper KYC ('know your customer') checks on your clients and this could give scope to money laundering.
Having said this, we do not intend to close your account immediately and will let any EntroPay VISA Cards on the account stand until depletion but we cannot allow you to continue re-selling our cards under the present conditions. This also means that we have limited your account but shall not destroy the EntroPay VISA Cards on the account (thereby clients will still be able to spend any funds on the virtual visa cards) Once all balances have been depleted we will refund you any remaining balances on the account back to your personal credit card.
We hope to launch our official re-seller programme in due course at which point we will be in a position to review your application as an authorized third party handler.
We trust the above clarifies the company's position and will strive to reply upon receipt of your e-mail.
Yours sincerely,
EntroPay Security Team
i never sell vcc. now i'm afraid if i create another cards, they will suspend my account. anybody got this email or has any idea?
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