Buyer Tells me to change address after payment

[Evofox]

Hi, what's wrong with these buyers telling me to send the item they bought to another address and then when I check their profile it says it doesn't exist anymore? I am new to ETSY, is this some sort of scam to get the money back when they get the package?

[vikingo]

Hacked/phished accounts ordering and asking to change the adress that they would reveive the item instead of the victim.

[Evofox]

Originally Posted by vikingo

Hacked/phished accounts ordering and asking to change the adress that they would reveive the item instead of the victim.

Really? Got like 6 orders in 2 days of people trying to change the address after payment and with account deleted.. I will refund all the orders then.

[MeilenBoss]

Sometimes it's a legit request.

[oibruv]

Originally Posted by MeilenBoss

Sometimes it's a legit request.

I second that. I used to get countless messages from buyers who were going to go on vacation, forgot to change their address or just made a mistake when typing in their address. Not sure if it helps but maybe OP can check the buyer profiles and then make a decision.

[muzzie]

Better to avoid such deals. I think your margin is not very high, and if one of ten such buyers will be a scammer - you are at a loss.

[rsot]

Could also be some form of dropshipping?

[Evofox]

My items go from 150 to 500 euro, I can't lose money from a scammer, better to refund when account is deleted and they ask for change of address.

[newstart123]

Originally Posted by Evofox

Hi, what's wrong with these buyers telling me to send the item they bought to another address and then when I check their profile it says it doesn't exist anymore? I am new to ETSY, is this some sort of scam to get the money back when they get the package?

it is scam, never change address after payment

[humungouswhat]

I get this very often, the buyer had their account hacked with their card linked to it, and the hacker/scammer asks to get it shipped to their address.

I don't post the item, but I mark as dispatched and add a tracking number from another item. Etsy will refund the victim of the scam on their behalf, and you keep the money that was paid.

[rsot]

Originally Posted by humungouswhat

I get this very often, the buyer had their account hacked with their card linked to it, and the hacker/scammer asks to get it shipped to their address.

I don't post the item, but I mark as dispatched and add a tracking number from another item. Etsy will refund the victim of the scam on their behalf, and you keep the money that was paid.

Welcome to the forum - all the best as you master stealth

YouTube (Short URL)

YouTube (Short URL)

Nice search there - bit of a dated thread is all

[JamesNorth101]

Originally Posted by Evofox

Really? Got like 6 orders in 2 days of people trying to change the address after payment and with account deleted.. I will refund all the orders then.

Best thing you can do. Its nearly always going to be a scam