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  #1  
Old 05-14-2021
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Default First Legit Etsy Suspended No Reason

So I created my first ever etsy account from my home ip.
My legit company business details.

Listed my first product (kitchenware). Started ads and listing was up for 2 weeks.

No sales

2 weeks later i get a message it has been suspended :S

I messaged to ask why and said they weren't happy with my operation of the account. Really confused as in to why this happened as I believe I never done anything wrong.

What could I do in this situation ?

- George
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  #2  
Old 05-14-2021
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Default Re: First Legit Etsy Suspended No Reason

Were your products handmade or vintage?
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  #3  
Old 05-14-2021
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Default Re: First Legit Etsy Suspended No Reason

Well neither, its a private labeled product.
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Old 05-14-2021
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Default Re: First Legit Etsy Suspended No Reason

I think the products you listed caused the shop suspension. Et sy is a marketplace for handmade or vintage products. Yes, there are tons of sellers that sell non-handmade products, but you were a new seller, your shop was new and it obviously attracted attention of the bots.
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  #5  
Old 05-15-2021
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Default Re: First Legit Etsy Suspended No Reason

Quote:
Originally Posted by George_Fox View Post
So I created my first ever etsy account from my home ip.
My legit company business details.

Listed my first product (kitchenware). Started ads and listing was up for 2 weeks.

No sales

2 weeks later i get a message it has been suspended :S

I messaged to ask why and said they weren't happy with my operation of the account. Really confused as in to why this happened as I believe I never done anything wrong.

What could I do in this situation ?

- George
Email them at integrity deparment, keep opening support tickets, call them.

Do all of those things until you can't login to the account anymore, until then you have a decent chance, we've reinstated similar cases before these days.
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  #6  
Old 05-15-2021
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Default Re: First Legit Etsy Suspended No Reason

The fact the op got a reason for the suspension is unique. I never hear boo. I think you're in with a chance mate.
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  #7  
Old 05-15-2021
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Default Re: First Legit Etsy Suspended No Reason

Quote:
Originally Posted by zapx View Post
The fact the op got a reason for the suspension is unique. I never hear boo. I think you're in with a chance mate.
Certainly seems like reasons are rarely actually given
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  #8  
Old 07-31-2021
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Default Re: First Legit Etsy Suspended No Reason

Quote:
Originally Posted by Duab View Post
Email them at integrity deparment, keep opening support tickets, call them.
Do all of those things until you can't login to the account anymore, until then you have a decent chance, we've reinstated similar cases before these days.
Has this worked for trademark infringe suspensions (if good excuse provided)?
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  #9  
Old 07-31-2021
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Default Re: First Legit Etsy Suspended No Reason

Quote:
Originally Posted by Starduster View Post
Has this worked for trademark infringe suspensions (if good excuse provided)?
Doubtful with the current state of funds held for violations for AUP
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  #10  
Old 07-31-2021
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Default Re: First Legit Etsy Suspended No Reason

etsy does not like your 'PRIVATE LABEL PRODUCT'
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