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  #1  
Old 07-14-2014
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Default Etsy feedback rules?

Anyone familiar with etsy's rules? My disable sister do handmade veil for a living and she just got a buyer blackmail her with feedback. Her only reason is it was delivery one week late (total BS because the etsy fking ESTIMATE SHIP DATE is still a week away). My sister didn't want to get negative so she gave her a free veil.

Anyone knows if etsy will contact paypal to verify payment/refund? Also what's the rule on feedback extortion?
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  #2  
Old 07-14-2014
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Default Re: Etsy feedback rules?

Email them. They protect good sellers. You have proof of the incident.
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  #3  
Old 07-18-2014
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Default Re: Etsy feedback rules?

Hiya.
I guess you can report it to etsy as it is frowned upon, I'm not sure what exactly they'll do if anything (They aren't reliable when it comes to protecting sellers)

However do not worry yourself over negative feedback in this instance, Etsy allow follow-up feedback to be left by the seller in the event they receive negative feedback. In which case you should use that opportunity to state that the buyer is attempting to blackmail you.
Anyone who checks the feedback will see your comment under the buyers feedback which will answer any questions potential customers have as to why you have negative feedback.

Avoid anything nasty, but state the facts that has lead to the negative feedback and you should be safe.
Whatever you do though don't refund the item unless the buyer has returned it and you have it.
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Old 07-19-2014
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Default Re: Etsy feedback rules?

Etsy is great to work with if you did nothing wrong.
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  #5  
Old 07-19-2014
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Default Re: Etsy feedback rules?

Have to know the ropes.
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  #6  
Old 08-01-2014
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Default Re: Etsy feedback rules?

I think it's really easy for competitors to buy something relatively cheap to slam someone who is cutting into "their" game aka profits. Been there, done that on the receiving end. You have to respond intelligently and move on, the trick is to have many positives to outweigh the (sometimes unwarranted) negative.
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Old 08-02-2014
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Default Re: Etsy feedback rules?

Maybe we can all leave each other 5-star reviews to combat the idiots who are trying to sabotage our sales.
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Old 08-02-2014
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Default Re: Etsy feedback rules?

Quote:
Originally Posted by hecubus View Post
Maybe we can all leave each other 5-star reviews to combat the idiots who are trying to sabotage our sales.
That would be great but we would have to divulge who we are on there! No can do. My tin foil hat would melt to my head!
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  #9  
Old 08-02-2014
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Default Re: Etsy feedback rules?

Quote:
Originally Posted by hecubus View Post
Maybe we can all leave each other 5-star reviews to combat the idiots who are trying to sabotage our sales.
This defeats the purpose of Stealth, While we all here to help, not everyone wants to share what they sell.....
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  #10  
Old 08-03-2014
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Default Re: Etsy feedback rules?

Quote:
Originally Posted by MM78 View Post
This defeats the purpose of Stealth, While we all here to help, not everyone wants to share what they sell.....
Yeah I'm not giving that info up for sure.
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  #11  
Old 08-03-2014
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Default Re: Etsy feedback rules?

[QUOTE=novemberrain1970;574002]Yeah I'm not giving that info up for sure]
Every couple weeks someone comes up with the same super unique idea to "Exchange Feedback" and we always have the same outcome, No go!
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  #12  
Old 08-03-2014
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Default Re: Etsy feedback rules?

[quote=MM78;574013]
Quote:
Originally Posted by novemberrain1970 View Post
Yeah I'm not giving that info up for sure]
Every couple weeks someone comes up with the same super unique idea to "Exchange Feedback" and we always have the same outcome, No go!
I know my tinfoil hat maybe on crooked but my mind always thinks it's et.sy trying to bust someone! Good luck, chuck! 😊
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  #13  
Old 08-03-2014
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Default Re: Etsy feedback rules?

How did this situation turn out mike017?
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  #14  
Old 08-04-2014
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Default Re: Etsy feedback rules?

Well he has not been back online.

Just hold your breathe until he does.




(aka desperate to boost post count)

Last edited by GreenBean; 08-04-2014 at 04:35 AM.
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  #15  
Old 08-04-2014
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Default Re: Etsy feedback rules?

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