unfair chargeback fees - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > General Discussions (Off-Topic) > Everything Else

Everything Else For off-topic conversation. The rules are relaxed in here, but play nice!

Reply
 
Thread Tools
  #1  
Old 12-23-2018
Junior Member
 
Join Date: Jan 2017
Posts: 39
Thanks: 8
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 42%
iTrader: (0)
Default unfair chargeback fees

Hello guys, as usual while I'm selling on ebay, I met a scammer and after he got his item, he opened a dispute for an unauthorized transaction

I didn't reply and three weeks later, or maybe less, i found that they refunded him and took from me 40$ as a charge back fees 20$ for every transaction of two transactions !

what can i do to get back the charge back fees which is 10x the items price !

tried to call them but unlimited waiting time
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-23-2018
JamesNorth101's Avatar
Executive [VIP]
 
Join Date: Apr 2013
Posts: 20,073
Thanks: 2,424
Thanked 5,197 Times in 3,996 Posts
Activity: 27%
Longevity: 63%
iTrader: (462)
Default Re: unfair chargeback fees

It’s a fixed price. I don’t think you can reclaim it
Reply With Quote
  #3  
Old 12-23-2018
aspkin's Avatar
Administrator
 
Join Date: Jan 2007
Posts: 11,372
Thanks: 3,072
Thanked 4,228 Times in 1,792 Posts
Activity: 4%
Longevity: 100%
iTrader: (24)
Default Re: unfair chargeback fees

Who is the payment processor? And yes, a lot of these times the price is non-negotiable
__________________
Reply With Quote
  #4  
Old 12-23-2018
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: unfair chargeback fees

These payment processors can be notorious to fight off - even more so if you did not respond to a dispute....can you appeal somehow?
Reply With Quote
  #5  
Old 12-24-2018
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 10,832
Thanks: 2,076
Thanked 4,022 Times in 3,010 Posts
Activity: 0%
Longevity: 48%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: unfair chargeback fees

The Paypal chargeback resolution fee is clearly lined out in the Terms of Service you agreed to when you signed up for your account. There's nothing you can do to get back money that you rightfully owed Paypal.
__________________
____________
_______
___
Reply With Quote
  #6  
Old 12-24-2018
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: unfair chargeback fees

Quote:
Originally Posted by phaz0rz View Post
The Paypal chargeback resolution fee is clearly lined out in the Terms of Service you agreed to when you signed up for your account. There's nothing you can do to get back money that you rightfully owed Paypal.
Not sure if OP is referring to Paypal....
Reply With Quote
  #7  
Old 12-24-2018
SaiJin's Avatar
Super Moderator
 
Join Date: Jul 2008
Posts: 15,901
Thanks: 318
Thanked 2,536 Times in 2,190 Posts
Activity: 69%
Longevity: 91%
iTrader: (2)
Default Re: unfair chargeback fees

The fact that you didn't reply closed all doors for you.

What you should have done was reply back and give PP the tracking and proof of delivery to stand a chance so they'd cover you in case of things like this
Reply With Quote
  #8  
Old 12-24-2018
phaz0rz's Avatar
Executive [VIP]
 
Join Date: Nov 2015
Posts: 10,832
Thanks: 2,076
Thanked 4,022 Times in 3,010 Posts
Activity: 0%
Longevity: 48%
iTrader: (2)
Send a message via ICQ to phaz0rz Send a message via AIM to phaz0rz Send a message via Yahoo to phaz0rz
Default Re: unfair chargeback fees

If this is Paypal the OP is talking about (which I assumed it was since he mentioned selling on eBay) they charge a $20 chargeback resolution fee regardless of whether or not they win the chargeback for you. It's to cover the time a representative has to spend on your chargeback. In 2016 on our biggest business account, I noticed when filing my taxes that we had $460 in chargeback resolution fees despite us submitting tracking and winning all but 2 or 3 of them.

It wasn't wise to ignore the chargeback like you did, but if this Paypal you're working with, they would have charged you that $20 fee regardless at the conclusion of the chargeback.
__________________
____________
_______
___
Reply With Quote
The Following User Says Thank You to phaz0rz For This Useful Post:
rsot (12-24-2018)
  #9  
Old 12-29-2018
Junior Member
Threadstarter  
 
Join Date: Jan 2017
Posts: 39
Thanks: 8
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 42%
iTrader: (0)
Default Re: unfair chargeback fees

yes guys it's paypal, and I didn't reply cause It's a digital Item and now tracking and they always refund the buyer so i didn't want to bother myself and lose like everytime
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Advise needed please. unfair fees applied to account! Bellabothka UK eBay & Paypal 4 10-06-2018 02:33 PM
Can you request Final value fees back for a chargeback? user3657 eBay Discussion! 2 01-29-2017 03:38 PM
unfair maru Introductions 4 05-09-2014 11:05 PM
Paypal unfair John RHP Paypal Limited 4 09-05-2013 05:01 PM
Unfair negative? kolapo eBay Discussion! 27 06-06-2010 04:07 PM


Aspkin Group

All times are GMT -5. The time now is 02:57 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58