Big trouble with Paypal account

anatho · #1 12-23-2016

Some idiot hacked my stealth paypal account, he logged in and changed password and security questions so I could not login anymore.

Then he started opening disputes for payments back till January. All of them were closed after a few days, however. I tried to contact Paypal but, sorry, it looks like there are not many normal people working there. They kept on telling me they need to talk to the account owner, and I am not the owner. How can he see this on the phone???
And I AM the owner! A week later they sent an email all disputes were closed, there was no unauthorized transaction (INDEED there was none, the hacker opened the disputes) and then 2 hours later next email, there was also no unauthorized login (ALTHOUGH they have Chinese IP login in their protocol for a Washington account), and they will limit the account for 180 days due to potential high risk (WHICH high risk when there was no unauthorized login).

So my question now, how can I proceed selling on ebay? Make a new paypal account, remove the old one from ebay and add the new one? But the new one will have different details than my eBay account, does it matter?

Or is there any other payment processor I can add on ebay for receiving payments, like Skrill, Payoneer etc.?

slokor · #2 12-23-2016

Strange story...
Sounds like its time to start over fresh.
You cannot add a new paypal to the old ebay as the link will be instant and it will also get limited.
Just open new accounts and start over. And this time open more than just a single account so you have backups should anything like this happen again.

anatho · #3 12-23-2016

Quote:

Originally Posted by slokor

Strange story...
Sounds like its time to start over fresh.
You cannot add a new paypal to the old ebay as the link will be instant and it will also get limited.
Just open new accounts and start over. And this time open more than just a single account so you have backups should anything like this happen again.

Hmm, as eBay and Paypal are separate companies now, why I can't just add a new Paypal? Is it required that info is the same as on eBay?

Starting over is not that good, because I need immediate availability of funds because I am dropshipping. If I start with new accounts, it takes ages till they remove the 21 day hold. Ok, if you update with tracking (what I always do) you "only" have to wait 7 days, but still too much for my supplier.

Also it cannot be for real that you can only use paypal on ebay as a payment method?!

Also I just saw you are selling aged ebay accounts, so how does that work? There is also a paypal attached to them, so the buyer of the account needs to remove it and add his own ....

slokor · #4 12-23-2016

The separation between the companies is for accounting purposes only. Nothing has changed in the way the two companies operate, interact and share information.
And as for your situation... it is what it is... not much you can do about it other than learn to not repeat the same mistake of running a single account in the future. I would highly recommend starting several accounts and aging them simultaneously.
As for my accounts - I sell them with a paypal account (as do all the other sellers) and it is not recommended you switch the paypal to a different one as the mismatching info on the two accounts will raise a major red flag.

easy.bake.oven · #5 12-23-2016

Quote:

Originally Posted by slokor

The separation between the companies is for accounting purposes only. Nothing has changed in the way the two companies operate, interact and share information.

From my personal experiences I found that they don't 'talk' to each other as much which is good.

I have experienced this for myself oven many different accounts.

anatho · #6 12-24-2016

Quote:

Originally Posted by slokor

The separation between the companies is for accounting purposes only. Nothing has changed in the way the two companies operate, interact and share information.
And as for your situation... it is what it is... not much you can do about it other than learn to not repeat the same mistake of running a single account in the future. I would highly recommend starting several accounts and aging them simultaneously.
As for my accounts - I sell them with a paypal account (as do all the other sellers) and it is not recommended you switch the paypal to a different one as the mismatching info on the two accounts will raise a major red flag.

Ok, well so if I would buy ebay+paypal account from you, this would be a good solution. But my question, as they are aged accounts so when I start logging in from a different computer and different IP than before, won't that raise red flags? E.g. I only once logged in on my PP from a different IP and immediately they asked to phone/SMS confirm at the next log in because there was "suspicious activity".

Also about PP account, your account has attached VBA, so that means I have to remove it and add my own in order to withdraw? Again, this does not cause any trouble?
Or is it better to take out money by e.g. sending payments to my "real" paypal account?

GreenBean · #7 12-24-2016

Quote:

Originally Posted by anatho

Hmm, as eBay and Paypal are separate companies now, why I can't just add a new Paypal? Is it required that info is the same as on eBay?

....

They are not fully independent of each other yet. You still need to be careful of how to handle your accounts.

Sending money to your real account will also make many problems.

N@Kes · #8 12-27-2016

Quote:

So my question now, how can I proceed selling on ebay? Make a new paypal account, remove the old one from ebay and add the new one? But the new one will have different details than my eBay account, does it matter?

Or is there any other payment processor I can add on ebay for receiving payments, like Skrill, Payoneer etc.?

I already added in my Ebay other paypal account, but for US ebay need US paypal, don't foget about it, need same country Ebay and PayPal.
Name Ebay and PayPal different, but same country
Skrill i add long time ago for payment, but all people used paypal for payments.

anatho · #9 12-27-2016

Quote:

Originally Posted by N@Kes

I already added in my Ebay other paypal account, but for US ebay need US paypal, don't foget about it, need same country Ebay and PayPal.
Name Ebay and PayPal different, but same country
Skrill i add long time ago for payment, but all people used paypal for payments.

yes US Paypal account, so I can just use random name and address and it does not have to be the same as on eBay? just US address?

I do not know how to add skrill, in my skrill account there is no info about how to add it on ebay.