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| cmckim | 04-21-2018 11:52 PM |
My customer's PayPal was limited because he sent me a payment, HELP!
Here is the story.
I am a wholesaler and I have customers pay me via my PayPal accounts (2) for over two years with no problem.
Recently, I've asked one of my customer to send me a payment via Friends&Family to one of my new opened PayPal account. Somehow, his account was restricted right after. PayPal has listed Medium impact on his account and asked for all kind of proofs including Bank statement, confirm identity, update security info and provide information on the account activity for the transaction he's sent me.
At the same time, I had another Friends&Family payment from my another customer which had no issue at all.
What would he need to do to remove the account restriction without any impact and also will it affect my new opened PayPal account? I did not have any eBay linked to this PayPal but was planning to open a new eBay with this PayPal.
He has never sent any payment via Friends&Family and that must be the red flag for PayPal.
I would not want to have any limitation happen to his account since he is one of my best customers. He has been using his PayPal account for years without any issue.
I would appreciate with any helps possible if you can shed some light on resolve this issue.
=}
Best,
Kim |
| james_112233 | 04-22-2018 08:11 AM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
Well it's not a stealth account ? so he just needs to follow paypals email and provide the info requested, hardly a difficult one as they appear to only want confirmation from him. |
| ebaystealth1974 | 04-22-2018 09:55 AM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
Sounds like a possible victim of the new TOS update of theirs. You can supposedly no longer send money/make payments if they haven't verified your identifying information.
Let us know what you find out! |
| cmckim | 04-22-2018 01:06 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
My customer had his PayPal for over 10 years and he used it to pay his vendors all the time with invoices. I was helping him to save some fees and it was surprising how PayPal came down on him. |
| ebaystealth1974 | 04-22-2018 02:17 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
Quote:
Originally Posted by cmckim
(Post 916163)
My customer had his PayPal for over 10 years and he used it to pay his vendors all the time with invoices.
| That doesn't really mean anything in regards to that which I am speaking. |
| dallis | 04-22-2018 08:43 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
A: Friends & Family payments are a fast and easy way to get limited or suspended. As he discovered. You keep getting these F&F payments and you'll be next. They've probably already flagged you for taking F&F from him, and are watching what you do. Make this payment behavior stop. Now. Or you're doomed.
B. This isn't your problem. Tell him to follow the instructions PP sent him and butt the heck out of this. Anything you say creates liability for YOU. This guy could turn on you in a heartbeat, so don't get involved. |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
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| cmckim | 04-22-2018 11:09 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
Thanks all for valuable advice and sorry for the duplicate posting. First time here, not 100% familiar with the rules and will do better next time.
PayPal put a 30k hold on my first legit business PayPal account for 180 days few years ago. It was tough with business which funds were limited. They eventually paid me back with all the hold money after 180 days. I registered 3rd business PayPal account but was afraid that PayPal will do the same to this new account if I have any customer pay me in a big $$$ amount. I don't have any eBay link to it and looks like I should not have any eBay account link to it after this anyway. |
| empirestate | 04-22-2018 11:57 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
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| ebaystealth1974 | 04-23-2018 11:35 AM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
Damnit... just got corrected by empirestate. Time to log off this site forever, now! |
| cmckim | 04-23-2018 11:53 AM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
My customer sent all required documents and it is under review now. |
| empirestate | 04-23-2018 11:55 AM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
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| ebaystealth1974 | 04-23-2018 12:21 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
Quote:
Originally Posted by empirestate
(Post 916361)
Think before you type something people...
____________
Annoyance
| Clearly, someone has hacked your account. :thumb: |
| dallis | 04-23-2018 12:53 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
Don't play coy. You were trying to circumvent paying fees and so was he. He's probably finished if he's done this a lot.
Stop encouraging this or you'll be next.
Always dance with the one that brought you to the party or don't go at all. |
| SaiJin | 04-23-2018 01:51 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
the Friend's & Family part is what got him flagged.
The only chance he has is just give PP whatever they need and hope for the best.
If he hasn't already, tell him to come here and get the ebay stealth and start new. |
| cmckim | 10-23-2018 08:53 PM |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
My customer and my PP were restored after all. I got a warning due to something else I did in the past. All good now. I don't think the Friend's and Family part is that bad but you have to know what you are doing after all and be real. Don't send money between your stealth accounts and it will be flagged and you can't explain to them. PP is more reasonable than most other channels as long as you can provide documents they asked and explain why you did it. |
Re: My customer's PayPal was limited because he sent me a payment, HELP!
Quote:
Originally Posted by cmckim
(Post 952067)
My customer and my PP were restored after all. I got a warning due to something else I did in the past. All good now. I don't think the Friend's and Family part is that bad but you have to know what you are doing after all and be real. Don't send money between your stealth accounts and it will be flagged and you can't explain to them. PP is more reasonable than most other channels as long as you can provide documents they asked and explain why you did it.
| More reasonable - interesting concept :) all depends on the situation |
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