| |
| endless1 | 12-08-2020 09:10 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by moneyhustler88
(Post 1129777)
which email addys too !!
| The email has been sent to the email list that HangInThere mentioned. |
| DesertViper | 12-08-2020 11:05 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by moneyhustler88
(Post 1129676)
out of interest how long after the bbb filed complaint did u get the estimated resolution date?
| I filed a complaint on 11/27 and it was reviewed/approved on 12/1 and paypal has until 12/31 to respond |
| gogo_bn | 12-09-2020 04:46 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by JoreMan07
(Post 1114614)
Good afternoon friend, excuse me if my message bothers you.
I wanted to ask you this:
How did you write the message you sent to Paypal, to remove the permanent limitation of the paypal account?
Can you send me a template or something similar? ... I have 7K USD withheld and I use it urgently to cover some expenses.
I stay tuned, thank you.
George
| Dear George,
Did you have any luck restoring your account. Asking as I have the same problem now.
Thank you! |
| gogo_bn | 12-09-2020 04:57 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by moneyhustler88
(Post 1129765)
do you know which email addy got your account restored?
| Dear friend,
Congratulations of restoring your account. Hope I'll have the same luck as you.
Just a quick question. Did you link another PP to your Ebay if you were using it for this purpose? |
| gogo_bn | 12-09-2020 05:42 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Hello Friends,
I receive this message from PayPal:
We're initiating closure of your PayPal account
After a thorough review of your account, we're initiating the closure of your PayPal account in order to protect us from potential financial losses. You'll no longer be able to use PayPal.
Following some heads up from the forum here I texted BBB on 5th of Dec and receive respond on 9th Of Dec saying that they forwarded this complain to PayPal and that they should respond by 8th of Jan. I'll update any new information.
By this time any heads ups how to continue working with the Ebay account? |
| moneyhustler88 | 12-09-2020 06:16 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by DesertViper
(Post 1129883)
I filed a complaint on 11/27 and it was reviewed/approved on 12/1 and paypal has until 12/31 to respond
| thats odd i did a bbb one but not had any dates through is this done via email they tell you the date?? |
| moneyhustler88 | 12-09-2020 06:17 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by gogo_bn
(Post 1130023)
Dear friend,
Congratulations of restoring your account. Hope I'll have the same luck as you.
Just a quick question. Did you link another PP to your Ebay if you were using it for this purpose?
| i didnt get mine restore mine has 4k gbp on it trying to get it re-instated |
| Shadyhero1002 | 12-09-2020 11:38 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
I made a BBB a month ago and never had a response back by ANYONE at all or never got an automated message saying that I filed it. I filed another BBB report 10 days ago and a day later receieved a message saying that BBB has received it and has forwarded it to paypal and they have exactly a month from when I filed to respond to the complaint. I also sent and email to all the emails that hanginthere provided on the 25th of November and I'm still waiting for a reply from anyone. Sent one more email 3 days ago individual instead of all at once, I was told I should do that instead. Hopefully I get something back. Only had $700 but still want the account back regardless since it is my real acc. |
| degsey69 | 12-10-2020 01:16 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by moneyhustler88
(Post 1130029)
i didnt get mine restore mine has 4k gbp on it trying to get it re-instated
| Have you thought about going to the Citizens Advice Bureau as you guys in the UK have greater protections with PayPal than here in the USA, in the UK they had to register as a Bank and not as a money processing company as they are here.
You have a number of ombudsman to complain to and if I was you I would go to the small claims court by making the claim online, when PayPal respond to the claim, make an application to move the case to the locals courts to you ( I know in this age of COVID-19 and its difficult but that will change in the New Year with the vaccine). PayPal will now have to pay a local solicitor to attend for them, the Judge will probably hate PayPal as much as you do and PayPal will probably release the funds before any court date to save extra cost.
If it was me I would love it if nobody turned up and I got a judgement by default as I would get the Sheriffs in London to go to their headquarters in Richmond and slap stickers on anything of value so if they did not pay me it would be removed and auctioned off. That gets PayPal's attention.
Sadly here in the USA the system is so corrupt that it is impossible to do those actions. |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by gogo_bn
(Post 1130027)
Hello Friends,
I receive this message from PayPal:
We're initiating closure of your PayPal account
After a thorough review of your account, we're initiating the closure of your PayPal account in order to protect us from potential financial losses. You'll no longer be able to use PayPal.
Following some heads up from the forum here I texted BBB on 5th of Dec and receive respond on 9th Of Dec saying that they forwarded this complain to PayPal and that they should respond by 8th of Jan. I'll update any new information.
By this time any heads ups how to continue working with the Ebay account?
| Welcome to the forum - all the best as you master stealth :thumb:
You can work with a new pp on this eb but best to start making new unlinked backup accounts and rotate sales to them |
| DesertViper | 12-10-2020 08:38 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by moneyhustler88
(Post 1130028)
thats odd i did a bbb one but not had any dates through is this done via email they tell you the date??
| I filed the claim online at their website and a few days later they sent me an email with a date and link to check status |
| moneyhustler88 | 12-10-2020 05:34 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by degsey69
(Post 1130060)
Have you thought about going to the Citizens Advice Bureau as you guys in the UK have greater protections with PayPal than here in the USA, in the UK they had to register as a Bank and not as a money processing company as they are here.
You have a number of ombudsman to complain to and if I was you I would go to the small claims court by making the claim online, when PayPal respond to the claim, make an application to move the case to the locals courts to you ( I know in this age of COVID-19 and its difficult but that will change in the New Year with the vaccine). PayPal will now have to pay a local solicitor to attend for them, the Judge will probably hate PayPal as much as you do and PayPal will probably release the funds before any court date to save extra cost.
If it was me I would love it if nobody turned up and I got a judgement by default as I would get the Sheriffs in London to go to their headquarters in Richmond and slap stickers on anything of value so if they did not pay me it would be removed and auctioned off. That gets PayPal's attention.
Sadly here in the USA the system is so corrupt that it is impossible to do those actions.
| hi unfortunately its a stealth account- i have done financial omnibudsmen but their 10 month wait here..BBB have come back paypal have until jan 8th so alot quicker..as for citizens advice i wouldnt even bother with them their garbage here |
| drakehound | 12-13-2020 10:22 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
I can report that there is nothing apparently magical about the email address executiveoffice@paypal.com
I have spent the last year honing my skills on all the other email addresses in the list and working on my presentation. Finally, there was nothing left for me to do but to email the mighty executiveoffice@paypal.com
Eight days later, I received the exact same form letter from them as I did from all of the other email addresses.
Talk about barking up the wrong tree.
What a letdown. |
| moneyhustler88 | 12-16-2020 07:04 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by drakehound
(Post 1130788)
I can report that there is nothing apparently magical about the email address executiveoffice@paypal.com
I have spent the last year honing my skills on all the other email addresses in the list and working on my presentation. Finally, there was nothing left for me to do but to email the mighty executiveoffice@paypal.com
Eight days later, I received the exact same form letter from them as I did from all of the other email addresses.
Talk about barking up the wrong tree.
What a letdown.
| must admit the responses seem irratic when and where they want |
| endless1 | 12-16-2020 11:46 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
I emailed Paypal every Monday. 20 days have passed and nothing has changed.
Today I received a response email from PayPal inform that they cannot reverse restrictions.
however this email seems to be a automacially reply, I'm not sure either. Because I noticed below the email there is no employee name.
Should I continue to fight with them for justice? |
| moneyhustler88 | 12-18-2020 07:50 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by endless1
(Post 1131378)
I emailed Paypal every Monday. 20 days have passed and nothing has changed.
Today I received a response email from PayPal inform that they cannot reverse restrictions.
however this email seems to be a automacially reply, I'm not sure either. Because I noticed below the email there is no employee name.
Should I continue to fight with them for justice?
| same as what ive had tbf |
| drakehound | 12-19-2020 03:16 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by endless1
(Post 1131378)
I emailed Paypal every Monday. 20 days have passed and nothing has changed.
Today I received a response email from PayPal inform that they cannot reverse restrictions.
however this email seems to be a automacially reply, I'm not sure either. Because I noticed below the email there is no employee name.
Should I continue to fight with them for justice?
| It's been over a year for me, and I continue the fight...
I'm not sure the word 'justice' applies here, though... |
| Shadyhero1002 | 12-24-2020 12:47 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
My account just got restored!!!!! Thanks to everyone that helped the guide works. Just email everyone on the list, might have to email everyone seperately since it might not work sending all at once. Sent my first email to everyone on the list on november 25th, and on december 6th sent another email to everyone on the list again, and then on december 23rd i get a message from paypal service saying they partially removed limitations on my account then a minute later received another one saying that they restored my account. |
| Mecca365 | 01-02-2021 02:45 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
I want to say thank you for the info on this forum because I was able to have my PayPal account restored, presumably from the steps followed. My account was ‘permanently limited’ without any notice or reason why. The call centre staff were useless and claimed they couldn’t see any info. Based on the recommendation here, I drafted an email detailing how our business was very legit including links to reviews, mentions in press articles and copies of our business registration certificate. I had no idea, and still don’t, what their alleged reason was for limiting my account so I was stabbing in the dark a bit re what points to address in this email.
I sent it to the email addresses referred to in this forum, but nearly all of them bounced back (probably because the original post was from some years ago), which was disheartening after I spent all the time drafting it. But I then lodged a complaint with the Financial Ombudsman and also on the Ombudsman’s website they list the official PayPal contact email for complaints, so I emailed my response there too. I subsequently realised this email is in the PayPal Ts and Cs document too for where to send complaints to - so I’d recommend looking up the Ts and Cs doc for your country and emailing to that address.
About 1.5 weeks later I received an email from PayPal out of the blue saying that they determined our account was not in breach of the user terms and had restored our account. There was no explanation as to why they shut down our account in the first place, nor of exactly what worked to get it restored. My guess it was most likely the complaint to the ombudsman that did it - because they have to respond to those complaints at law and it’s probably just easiest for them to restore the account to settle the complaint - or alternatively sending my spiel to the email address that’s in their Ts and Cs doc to handle complaints. I agree with the OP’s comments to not bother keeping ringing them and to email instead, because the call centre staff are basically trained monkeys who can’t see any details and don’t care.
I hope this assists others, like the info posted assisted me. |
| rainbowrocket | 01-05-2021 09:48 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by Mecca365
(Post 1134253)
I want to say thank you for the info on this forum because I was able to have my PayPal account restored, presumably from the steps followed. My account was ‘permanently limited’ without any notice or reason why. The call centre staff were useless and claimed they couldn’t see any info. Based on the recommendation here, I drafted an email detailing how our business was very legit including links to reviews, mentions in press articles and copies of our business registration certificate. I had no idea, and still don’t, what their alleged reason was for limiting my account so I was stabbing in the dark a bit re what points to address in this email.
I sent it to the email addresses referred to in this forum, but nearly all of them bounced back (probably because the original post was from some years ago), which was disheartening after I spent all the time drafting it. But I then lodged a complaint with the Financial Ombudsman and also on the Ombudsman’s website they list the official PayPal contact email for complaints, so I emailed my response there too. I subsequently realised this email is in the PayPal Ts and Cs document too for where to send complaints to - so I’d recommend looking up the Ts and Cs doc for your country and emailing to that address.
About 1.5 weeks later I received an email from PayPal out of the blue saying that they determined our account was not in breach of the user terms and had restored our account. There was no explanation as to why they shut down our account in the first place, nor of exactly what worked to get it restored. My guess it was most likely the complaint to the ombudsman that did it - because they have to respond to those complaints at law and it’s probably just easiest for them to restore the account to settle the complaint - or alternatively sending my spiel to the email address that’s in their Ts and Cs doc to handle complaints. I agree with the OP’s comments to not bother keeping ringing them and to email instead, because the call centre staff are basically trained monkeys who can’t see any details and don’t care.
I hope this assists others, like the info posted assisted me.
|
How can I find the email if you don't mind sharing? I am going through this right now and would appreciate any advice. |
| rainbowrocket | 01-08-2021 10:19 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
I sell digital services and first PayPal requested more information about my business and I provided it. Then they attempted to link my account with my sons account that owed a debt from over 6 years ago (I only found out about this recently). Although my son claimed that the debt had come from PayPal favouring a buyer who was scamming him, I still gave him the money to settle this debt as I have over 4000 gbp in my account (due to the fact that PayPal allowed me to keep selling my service while reviewing the details about my business) I had no idea it would lead to them closing my account and permanently limiting it. The initial closure email stated that this was do to protecting them from financial loss and didn’t mention anything about the linked account being the issue. I have now emailed all the people on the list and received a response yesterday stating that the reason for closing my account is due to considering my business as high risk! I really can’t keep up with anything they’re saying as it doesn’t add up to what they initially said. They really are all over the place. I’ve now been told that my account will be reviewed every 30 days now and that they may give me access to my money after the first 30 days rather than 180 days.
I emailed them again after receiving this update and now I’m getting the generic “our decision is final” email when reaching out.
I don’t believe a word they’re saying and in disbelief about how deceitful a business with this much power can be. How are they different from the mafia? I’m actually terrified of them.
They haven’t mentioned anything about breaching their acceptable use policy but they’re claiming that my service showing case study examples of past clients is deemed high risk as it could be leading clients to believe they are guaranteed monetary returns. WHAT???, I actually have recorded evidence that every single client who have hired my services don’t think this as they aren’t stupid and know exactly what service they are choosing to purchase. In fact every single client has left me great reviews and praise my service ON RECORD.
Because of this, I’m afraid they may try to hold on to my funds under this accusation of “high risk” (again, they didn’t once mention any breach of AUP, but it sounds like that’s where they’re going?)
I studied their terms and conditions before using PayPal as a method of payment for clients. I really did nothing wrong and have proof of recorded conversations with clients that shows my complete transparency and attempts to reduce risk for myself AND clients.
I’m still waiting to hear back from the financial ombudsman and will keep all who are in the same boat updated as soon as I get to the bottom of things. |
| Matthew Pollock | 01-14-2021 04:38 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Our account was un-banned 72 hours after the original ban and less than 24 hours after following the advice here and sending emails to 13 likely addresses. I am very grateful - also extremely grateful to our staff member who found your thread. Without her and you I would have had no idea what to do. |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by Matthew Pollock
(Post 1136344)
Our account was un-banned 72 hours after the original ban and less than 24 hours after following the advice here and sending emails to 13 likely addresses. I am very grateful - also extremely grateful to our staff member who found your thread. Without her and you I would have had no idea what to do.
| Welcome to the forum - all the best as you master stealth :thumb: https://youtu.be/TLcuTISVs3s |
| TheAnonGroup | 01-15-2021 02:52 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
My PayPal account was just permanently limited due to "risk". Someone on Twitter referred me to somebody on Instagram who guarantees to restore my account for $200 using an API Decryption Key. Has anybody ever heard of this?? |
| SaiJin | 01-15-2021 03:11 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by TheAnonGroup
(Post 1136577)
My PayPal account was just permanently limited due to "risk". Someone on Twitter referred me to somebody on Instagram who guarantees to restore my account for $200 using an API Decryption Key. Has anybody ever heard of this??
| -_-
No such thing... that's a scam... |
| TheAnonGroup | 01-15-2021 05:27 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
I kind of figured as much because I have look all over the web for info on it and have found nothing. I think the reason PayPal limited my account to begin with is that I have only used my account for small purchases, nothing more than $150 at a time on eBay. Then last week, I sold an item to someone from Twitter for $1000. I did Goods and Services but such a large amount coming in on sold item when I have never done one with this account probably looked a bit suspect.
I have filed a BBB complaint and emailed PayPal's Office of Executive Escalations explaining my situation and asking if they would reconsider further examining my account. |
| TheAnonGroup | 01-15-2021 06:00 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
It is all because PayPal relies solei on their algorithms to determine what accounts to limit because they refuse to pay real humans to properly investigate what is really going on. That is why they refuse to discuss any details on why they limit your account. It has been happening for over 15 years so I don't see it changing now. PayPal simply does not care about users. |
| SaiJin | 01-15-2021 11:24 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by TheAnonGroup
(Post 1136594)
I kind of figured as much because I have look all over the web for info on it and have found nothing. I think the reason PayPal limited my account to begin with is that I have only used my account for small purchases, nothing more than $150 at a time on eBay. Then last week, I sold an item to someone from Twitter for $1000. I did Goods and Services but such a large amount coming in on sold item when I have never done one with this account probably looked a bit suspect.
I have filed a BBB complaint and emailed PayPal's Office of Executive Escalations explaining my situation and asking if they would reconsider further examining my account.
|
This forum is the original everything stealth, if you can't find it here or we can't do it, most likely others can't do it either and is using that to separate your $$ |
| Matthew Pollock | 01-18-2021 12:47 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
|
| ZzLow | 02-01-2021 11:40 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Its so depressing when I woke up into
" After a review, we've decided to permanently limit your account due to potential risk. You’ll not be able to conduct any further business using PayPal. "
Its been a month since then and how much I lost daily for not conducting business and finally managed to found this thread. I m trying now to email them on all the address given. On top of it, I am from Malaysia which is a country that do not have the best support from PP or the financial authority.
Wish me luck! |
| drakehound | 02-01-2021 01:49 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by ZzLow
(Post 1139563)
Its so depressing when I woke up into
" After a review, we've decided to permanently limit your account due to potential risk. You’ll not be able to conduct any further business using PayPal. "
Its been a month since then and how much I lost daily for not conducting business and finally managed to found this thread. I m trying now to email them on all the address given. On top of it, I am from Malaysia which is a country that do not have the best support from PP or the financial authority.
Wish me luck!
| Good Luck, Brother. You are going to need it. |
| romingson | 02-10-2021 01:49 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Hi, may I know I sent the all paypal email list , because I sell the digital product but received parmenent limited. I just use the 12 years PayPal. The PayPal sent me this message :
Thank you for contacting PayPal Customer Support. My name is Philipp John and I am happy to assist you with your account limitation.
I appreciate your time in sending us message. I understand that you need to get access to your funds. When an account is permanently limited, funds are held in 180 days before it gets released. This is a standard practice to ensure that disputes and chargebacks can be covered. You will be notified when the withdrawal option becomes available.
How I do? I want restore my account. and write the message? Thank |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by Shadyhero1002
(Post 1132803)
My account just got restored!!!!! Thanks to everyone that helped the guide works. Just email everyone on the list, might have to email everyone seperately since it might not work sending all at once. Sent my first email to everyone on the list on november 25th, and on december 6th sent another email to everyone on the list again, and then on december 23rd i get a message from paypal service saying they partially removed limitations on my account then a minute later received another one saying that they restored my account.
| Hey! Can you give me your discord in PMs? I'd like to have a word with you. I can't PM you because I don't have 25 posts. |
| syh43 | 02-18-2021 10:45 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
My both personal and seller account was get permanent limited few days ago, the reason they wrote to me:
"Because you've continually filed Buyer Protection cases which don't align with the intent of PayPal Buyer Protection and are contrary to the terms set out in our User Agreement, we’ve determined you're no longer allowed to use PayPal’s services. Your account is now permanently limited."
I am using my personal account to continually claim buyer protection because the merchant didn't ship me all the prize that i won from their platform, that's why i continually claim back the topup money back and explained the situation on my buyer protection case.
But then they suddenly give this message to permanent limit my account, and it is terrible that consumer do not allow to open case for specified merchant that's trying to scam consumer money.
I tried to email to following email this morning, i hope to get some reasonable response soon: aup@paypal.com executiveoffice@paypal.com moldenburg@paypal.com crme@paypal.com complaints@paypal.com apires@paypal.com escalations@paypal.com BoEappeal@paypal.com account-review@paypal.com resolutions@paypal.com appeal@paypal.com appeals@paypal.com press@paypal.com
Any advice is appreciate, because this case was also affect my business account directly... |
| Dmitry | 02-18-2021 11:03 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
|
| sania | 02-18-2021 11:04 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
I received a similar email about buyer protection cases! I only had one buyer complaint in the past 6 months. do these emails address still work? |
| syh43 | 02-19-2021 11:03 PM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by Dmitry
(Post 1142481)
| how many day you send the email already? |
| syh43 | 02-20-2021 12:44 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
|
| Dmitry | 02-20-2021 05:05 AM |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by syh43
(Post 1142628)
how many day you send the email already?
| It's been 25 days, I haven't received an answer |
Re: [Guide] [Account Restored] Permanent Limitation (with 180-day hold)
Quote:
Originally Posted by Dmitry
(Post 1142653)
It's been 25 days, I haven't received an answer
| Rough to hear - tried to call? |
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