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-   -   after 180 days -proof of identity has not been accepted (https://www.aspkin.com/forums/paypal-limited/131488-after-180-days-proof-identity-has-not-been-accepted.html)

petrovak 11-19-2019 08:49 PM

after 180 days -proof of identity has not been accepted by PayPal
 
my PayPal has been limited 1 year ago .. PayPal do not release my funds
I received a message that my funds were eligible for withdrawal after 180 days . But then another came about a problem with my account and I was asked to call the Resolution Centre. After 180 days -My proof of identity has not been accepted - without resolution to my problem
Many times I have been asked to send proofs of ID, utility bills, proofs of address, even Birth Certificate; and whatever you can imagine of. During that whole year I have had plenty of conversations with many agents and every time I have been provided with the same ridiculous answer: “Your proof of identity has not been accepted. Send another.” To send what? I am just one person, holder of one and the same ID papers – original, genuine, valid, government issued ones. All the authorities are accepting these papers, except for PayPal. EVERY GOVERNMENT IN EUROPE ISSUES PASSPORT, ID CARD AND DRIVING LICENCE. AND FOR EVERY PERSON THEY ARE ONE AND THE SAME FOR THE VALIDITY PERIOD. I cannot produce another paper; I cannot go and tell the Government to issue new papers because PayPal is not accepting the previous ones. I have been on the phone for many hours with different agents and sending them verification of who I am. This is ridiculous, insulting, humiliating and brutal violation of human rights and dignity.
this nightmare lasts for 1 year
has anyone had a similar problem and how did you solve it ?

rsot 11-19-2019 11:15 PM

Re: after 180 days -proof of identity has not been accepted
 
Welcome to the forum - all the best as you master stealth :thumb:

Sorry to hear about your troubles :( what paypal platform are you dealing with? (country I mean)

petrovak 11-20-2019 05:09 AM

Re: after 180 days -proof of identity has not been accepted
 
Рау Раl from Bulgaria.
was sold 3-4 items on Ebay
my Paypal account was permanently limited.

rsot 11-20-2019 06:44 AM

Re: after 180 days -proof of identity has not been accepted
 
Quote:

Originally Posted by petrovak (Post 1050092)
Рау Раl from Bulgaria.
was sold 3-4 items on Ebay
my Paypal account was permanently limited.

Selling risky items from the start?

petrovak 11-20-2019 08:05 AM

Re: after 180 days -proof of identity has not been accepted
 
Quote:

Originally Posted by rsot (Post 1050105)
Selling risky items from the start?



no, no are sell risk items were

2-3 used items for about $ 300

burbur 11-20-2019 03:53 PM

Re: after 180 days -proof of identity has not been accepted
 
it sounds like you are using ⊗⊗⊗⊗ documents. if you are usng real docs did you try with passport and id or only one of them?

petrovak 11-20-2019 04:53 PM

Re: after 180 days -proof of identity has not been accepted
 
Quote:

Originally Posted by burbur (Post 1050236)
it sounds like you are using ⊗⊗⊗⊗ documents. if you are usng real docs did you try with passport and id or only one of them?

My problem started a year ago when my account has been limited. Okt 2018 I have received a message for funds ready for withdrawal. I attempted to add the new Visa card because my old one has expired. I got a message “There is a problem with the account. Call the Resolution centre”. So I called and I was asked to attach documents proving my identity.
1.National ID card ,
2.Passport
3.proof of address - utility bill
4. even Birth Certificate;

That was the beginning of my nightmare never-ending story with PayPal. I had a lot of communications PayPal customer support but nothing happen! And for all this time I've been humiliate to added too many and different kinds documents
I called again .....So again and again the agents kept me bullied and asked again and again for government issued ID papers. “Your proof of identity has not been accepted. Send another.”

I am simply seeking a fair resolution. And instead of cooperation they forced me to supply PayPal with plenty of very private information! In the end they still refuse to give me my money back!
I feel that holding my entire balance for such a long time is excessive, unnecessary abuse of power and perhaps even contrary to the laws.
Oct 2019 I was again refused to have access to my own money.

I understand PayPal’s need for holding funds for chargeback purposes, however a review of my account history is pure - No abused , no cases .

Pandoras_box 11-20-2019 05:22 PM

Re: after 180 days -proof of identity has not been accepted
 
If these docs are yours and original as you imply, then that's quite extreme.

petrovak 11-20-2019 05:47 PM

Re: after 180 days -proof of identity has not been accepted
 
Quote:

Originally Posted by Pandoras_box (Post 1050255)
If these docs are yours and original as you imply, then that's quite extreme.


yes docs are original on the my cousin

agent006140 11-27-2019 08:48 AM

Re: after 180 days -proof of identity has not been accepted
 
Quote:

Originally Posted by petrovak (Post 1050258)
yes docs are original on the my cousin

you,your cousin and your Paypal account?
whose name is your Paypal account and whose documents you submitted to Paypal,you or your cousin ?

petrovak 01-14-2020 05:59 AM

Re: after 180 days -proof of identity has not been accepted
 
my cousin's account, the documents too. I just use it.
I want to say that the documents are completely genuine.

petrovak 01-14-2020 06:00 AM

Re: after 180 days -proof of identity has not been accepted
 
the problem has not yet been resolved

rsot 01-14-2020 06:27 AM

Re: after 180 days -proof of identity has not been accepted
 
Quote:

Originally Posted by petrovak (Post 1061816)
the problem has not yet been resolved

So you are stuck waiting 180 days for the funds?

petrovak 01-14-2020 06:15 PM

Re: after 180 days -proof of identity has not been accepted
 
Quote:

Originally Posted by rsot (Post 1061820)
So you are stuck waiting 180 days for the funds?



still waiting

agnostixxx 01-16-2020 08:56 AM

Re: after 180 days -proof of identity has not been accepted
 
What do they want from you to provide with for now?

cnone 01-25-2020 03:47 AM

Re: after 180 days -proof of identity has not been accepted
 
Is the problem solved? If yes, how?

Oulbouch 02-07-2020 10:52 AM

Re: after 180 days -proof of identity has not been accepted
 
The same here, I have provided them with all the docs needed ... at the end of the day they limited my account permanently!


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