| petrovak | 11-20-2019 04:53 PM | Re: after 180 days -proof of identity has not been accepted Quote:
Originally Posted by burbur
(Post 1050236)
it sounds like you are using ⊗⊗⊗⊗ documents. if you are usng real docs did you try with passport and id or only one of them? | My problem started a year ago when my account has been limited. Okt 2018 I have received a message for funds ready for withdrawal. I attempted to add the new Visa card because my old one has expired. I got a message “There is a problem with the account. Call the Resolution centre”. So I called and I was asked to attach documents proving my identity.
1.National ID card ,
2.Passport
3.proof of address - utility bill
4. even Birth Certificate;
That was the beginning of my nightmare never-ending story with PayPal. I had a lot of communications PayPal customer support but nothing happen! And for all this time I've been humiliate to added too many and different kinds documents
I called again .....So again and again the agents kept me bullied and asked again and again for government issued ID papers. “Your proof of identity has not been accepted. Send another.”
I am simply seeking a fair resolution. And instead of cooperation they forced me to supply PayPal with plenty of very private information! In the end they still refuse to give me my money back!
I feel that holding my entire balance for such a long time is excessive, unnecessary abuse of power and perhaps even contrary to the laws.
Oct 2019 I was again refused to have access to my own money.
I understand PayPal’s need for holding funds for chargeback purposes, however a review of my account history is pure - No abused , no cases . |