 Two paypal accounts limited and money held.. Please help!
Hi everyone, {first post!} the site is great thanks for all your comments.
Also, please take some time to help me. Even though I read a lot of related posts I'm still not sure on how to handle that one...
Here is the story:
- 2 weeks ago, I received money on my brand new stealth account for an item on ebay for which the buyer agreed to pay directly via paypal.
- Last night, I transferred all that money as a personal gift to my personal paypal account and then withdrew it to my bank account.
- Today, the buyer filled a case on paypal for item not as described.
- Shortly after, I received different emails from my personal paypal account:
1. email telling me that the funds are being held and waiting for additional information about PayPal payments such as shipment or proof of refund.
2. a notification of canceled withdrawal
3. a limited account access rxi304
- On the stealth email account I received:
1. a not as described dispute
2. a limited account access rxi304
- So the money got held from my legit account right when I was withdrawing. I have all the legit documents for identity proof for my personal account but not for the stealth one.
- I also did not answer the calls that I later found out were from ebay.
What can I do to withdraw that money again? Should I start by restoring the access to my personal account? Can I avoid restoring the stealth account?
Please help me, the money involved is very important to me and I cannot afford loosing it. Thank you very much,
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