Refund question.

[potofgold23]

I initiated a refund to a buyer ($80) but it is taking it from my bank account which is closed. My paypal account is limited with only half the refund amount available ($40). Will this refund go through and leave me with a negative balance or will the refund attempt fail. I want the buyer to get his refund so am wondering if I should send money to him from another account. Any advice would help! Thank you in advance!

[consigcody]

once they notice the bank account is closed they will remove it then try charging your paypal balance so yes it will leave you with a negative balance

[potofgold23]

but will the refunded amount be given to the buyer?

[consigcody]

yes the entire 80

[potofgold23]

ok, thank you so much for your knowledge!

[consigcody]

no problem ^_^

[potofgold23]

I forgot to mention, these were 'digital goods' that the buyer purchased. Will this make a difference as far as the buyer getting his refund smoothly?

[consigcody]

no as long as its referred to as a product and you hit refund everything should go smoothly the only bad part if the account is in your name it will decrease your credit having a negative balance

[potofgold23]

No, it was stealth so I am not worried about that. I just want to ensure that the buyer is refunded with the least amount of hassle. OK, thanks again for your info and prompt replies!

[potofgold23]

Update: the refund was actually denied so it looks like Paypal is no longer willing to eat the negative balance.

[rsot]

And you are selling digital goods? Be careful - pa yp al does not like that