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  #1  
Old 05-31-2011
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Default Wierd Paypal Verification Emails HELP!! ??

Hi guys please help if anyone has ran into the same problem, had paypal account over 1 year with quite a lot money gone through it has been fully verified after I completed there limited process they have checked id's, suppliers info ,proof address etc...

I then opened another account with real details(family members info) which was checked the same way after me sending all the info and have recently been using it for my online business,due to the ebay accounts falling below standard for slow postage on the 1st one.

Now my stupidity is that I decided to link this 1st paypal account to 3 ebay accounts which were

`Below Standard`to sell 3 perfumes which were replicas, the ebay accounts went down shortly after I sold them and got suspended, I refunded the people so I thought ok no loss didint want to use them accounts anyways so I had some money left in that paypal and decided to withdraw, couple of hours later

Bang I get hit with the limited paypal account again this time I received letters which are out of the ordinary limited paypal ones we are use to my questions are :


Dear XX,

We are hereby notifying you that, after a recent review of your account
activity, it has been determined that you are in violation of PayPal's
Acceptable Use Policy regarding your sales on Ebay , user ID: xxxx.

Therefore, your account has been permanently limited.

You will need to remove all references to PayPal from your website/s and/or
auction/s. This includes not only removing PayPal as a payment option, but
also the PayPal logo and/or shopping cart.

The PayPal User Agreement states that PayPal, at its sole discretion,
reserves the right to limit an account for any violation of the User
Agreement, including the Acceptable Use Policy.

Under the Acceptable Use Policy, PayPal may not be used to send or receive
payments for items that infringe or violate any copyright, trademark, right
of publicity or privacy, or any other proprietary right under the laws of
any jurisdiction. This includes transactions for counterfeit items or
unauthorized replicas or copies of items.

The complete Acceptable Use Policy can be found at the following URL:


To learn more about the Acceptable Use Policy, please refer to our Help
Centre page here:
https://www.paypal.com/uk/cgi-bin/helpweb?cmd=_help

We thank you in advance for your cooperation. If you have any questions,
please contact the PayPal Brand Risk Management Department at
euaup@paypal.co.uk.

Sincerely,
PayPal, Brand Risk Management


2 DAYS LATER I GOT THIS HERE.............


EU regulations require your attention by xxxx

Update account information
----------------------------------------------------------------------



Need information to comply with EU regulations

Hello XXX ,

EU regulations require that we collect and confirm some of your account
information. Please complete this by XXX. If you don't do so in time,
PayPal is required by law to limit access to your account.

-----------------------------------------------------------------------

What should I do?

-----------------------------------------------------------------------

The next time you log in to your PayPal account you’ll be guided through
a process to collect the necessary information.

-----------------------------------------------------------------------

Why is this required?

-----------------------------------------------------------------------

EU law requires financial services firms like PayPal to confirm the
identity
of all customers to provide a safer platform for its users and to help
prevent
the illegal use of its services. Thank you for your cooperation.

Sincerely,
PayPal

but once I logged in there was no guiding process and they have all my info as the account was verified a year ago when I sent all info so WTF ???

1. How is that possible since the account has been checked and verified by them once and they were happy with all the info I sent ?? Why Again ??

2.Should I call and make up some excuse that I was unaware they were replicas or that someone has used my account without my permission?

3. have I just wasted a perfectly functional fully verified account or is there something I can do to get it reinstated please help

any ideas would be very helpfull thanks
The complete step-by-step guide to get back to selling today!

  #2  
Old 05-31-2011
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Not much help to be done. You are banned - happens to us all and live and learn. Yes it prob had to do with what you were selling and you having linked accounts but now is the time to go fresh clean and STEALTH.

Read around the forums +/- get the stealth guide for walkthrough - make new accounts and spread sales.

As to your questions:

1. Happens - risk analysis - someone looked at it and said uh no thanks looks sketch
2. You can try a call and fool around with nice convo but in all likelihood - over. You will have to talk things over with an agent or manager.
3. Wasted - go new.

Sorry if I am blunt but that`s what we have all been through.
  #3  
Old 05-31-2011
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You don't have much grounds for appeal. PayPal do not like these kind of high risk transactions and activity, for obvious reasons.

COME TO THE DARK SIDE!!!!
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Old 05-31-2011
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May the force be with you !!!!
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Old 05-31-2011
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@GT, "He will join us or die, my master."
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  #6  
Old 05-31-2011
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Yea... Basically you got busted. Sending any additional info will only go towards linking you in the future. Forget about it... Never log back in... Start new.... Stealth...

I think it more like welcome to the GRAY AREA....
  #7  
Old 06-03-2011
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thanks , but they already have all the info as I use to use this account and they blocked it before and I sent all the family members info and they approved it so I was fully verified there is no steps to sorting this out just in the beggining when I log in it says this
Why is my account access limited?

Your account access has been limited for the following reason(s):

May 29, 2011: EU regulations require that we collect and confirm your account information by 7/13/2011.

(Your case ID for this reason is PP-xxxxxxxx
May 28, 2011: When you signed up for your PayPal account, you agreed to our User Agreement and Acceptable Use Policy. Because some of your recent transactions violated this policy, we've had to permanently limit your account.

Please remove any references to PayPal from your website.

You'll be able to withdraw any money in your account 180 days after your last transaction. We'll email you when it's ready to be withdrawn.

(Your case ID for this reason is PP-xxxxxxxxx.)

Who is EU reguluations ?? and paypal already have the info so wtf ??

thanks for welcoming me to the forums I have been following it for a long time and have learned a lot, I have even read the book very usefull tips, the only problem im experiencing is changing the IP addresses
  #8  
Old 06-03-2011
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Forget the EU regulation requirement, that was sent after your account was closed.

Your account was closed for some reason. We can speculate at what this reason may have been but the best person for this is you. Info, info.

By the way, so are you using eBay/PayPal in your country? Bulgaria.
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Last edited by ShadyOne; 06-03-2011 at 04:26 PM.
  #9  
Old 06-14-2011
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Hi yes I'm
  #10  
Old 06-14-2011
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What were you doing in terms of sales in the first place?
  #11  
Old 07-22-2011
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if it's already limited, do not give them any more ammo on you - less is more in the long run for your own peace of mind. Let them close it - you may well be able to open another when you build up the impetus ?
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