Hi guys please help if anyone has ran into the same problem, had paypal account over 1 year with quite a lot money gone through it has been fully verified after I completed there limited process they have checked id's, suppliers info ,proof address etc...
I then opened another account with real details(family members info) which was checked the same way after me sending all the info and have recently been using it for my online business,due to the ebay accounts falling below standard for slow postage on the 1st one.
Now my stupidity is that I decided to link this 1st paypal account to 3 ebay accounts which were
`Below Standard`to sell 3 perfumes which were replicas, the ebay accounts went down shortly after I sold them and got suspended, I refunded the people so I thought ok no loss didint want to use them accounts anyways so I had some money left in that paypal and decided to withdraw, couple of hours later
Bang I get hit with the limited paypal account again this time I received letters which are out of the ordinary limited paypal ones we are use to
my questions are :
Dear XX,
We are hereby notifying you that, after a recent review of your account
activity, it has been determined that you are in violation of PayPal's
Acceptable Use Policy regarding your sales on Ebay , user ID: xxxx.
Therefore, your account has been permanently limited.
You will need to remove all references to PayPal from your website/s and/or
auction/s. This includes not only removing PayPal as a payment option, but
also the PayPal logo and/or shopping cart.
The PayPal User Agreement states that PayPal, at its sole discretion,
reserves the right to limit an account for any violation of the User
Agreement, including the Acceptable Use Policy.
Under the Acceptable Use Policy, PayPal may not be used to send or receive
payments for items that infringe or violate any copyright, trademark, right
of publicity or privacy, or any other proprietary right under the laws of
any jurisdiction. This includes transactions for counterfeit items or
unauthorized replicas or copies of items.
The complete Acceptable Use Policy can be found at the following URL:
To learn more about the Acceptable Use Policy, please refer to our Help
Centre page here:
https://www.paypal.com/uk/cgi-bin/helpweb?cmd=_help
We thank you in advance for your cooperation. If you have any questions,
please contact the PayPal Brand Risk Management Department at
euaup@paypal.co.uk.
Sincerely,
PayPal, Brand Risk Management
2 DAYS LATER I GOT THIS HERE.............
EU regulations require your attention by xxxx
Update account information
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Need information to comply with EU regulations
Hello XXX ,
EU regulations require that we collect and confirm some of your account
information. Please complete this by XXX. If you don't do so in time,
PayPal is required by law to limit access to your account.
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What should I do?
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The next time you log in to your PayPal account you’ll be guided through
a process to collect the necessary information.
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Why is this required?
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EU law requires financial services firms like PayPal to confirm the
identity
of all customers to provide a safer platform for its users and to help
prevent
the illegal use of its services. Thank you for your cooperation.
Sincerely,
PayPal
but once I logged in there was no guiding process and they have all my info as the account was verified a year ago when I sent all info so WTF ???
1. How is that possible since the account has been checked and verified by them once and they were happy with all the info I sent ?? Why Again ??
2.Should I call and make up some excuse that I was unaware they were replicas or that someone has used my account without my permission?
3. have I just wasted a perfectly functional fully verified account or is there something I can do to get it reinstated please help
any ideas would be very helpfull thanks