 Legit Paypal limited [Need Advice]
Ok So I just made a paypal account like 1 month ago, and I had no problems with it. I made an earning that added up to a total of 545.45 USD. I was set to earn another 281.00 for a digital sale, of which I gave the customer his order and transferred the digital item to him/her. That account that I dealt with, however, was a ⊗⊗⊗⊗ and now my account is permanently limited. This transaction was through eBay. So after this happened, here's the list of events that happened:
1. My paypal account is permanently limited.
2. All my transactions were charged back. Refunds were given.
3. Sent me a email telling me I can have my earnings in 180 days.
4. Got a message on my eBay account telling me that I had to pay the service fee of 29.00 from a previous transaction, of which paypal charged back.
What I want to know is should I be concerned or worried? I know this is purely my fault for not being more careful. But should I be worried about my funds or any legal problem?
Is there a way for me to withdraw my earnings in 45 days or less than 180 days?
Will I be able to pay the service fee that eBay messaged me about.
Here are the emails that they sent me.
Sent May 18th
Dear XXXXX,
We routinely review account activity in the PayPal system. When we reviewed
your account, we noticed that your activity violates some of the agreements
you have with us.
Because of this, we’ve limited your accounts and can no longer offer our
services to you. You’ll still be able to log in to view your transaction
history, but you won’t be able to send or receive money.
What’s the problem?
We noticed one or more of the following problems:
1. You provided information that we believe was false, inaccurate, or
misleading; or
2. You sent or received money that was potentially related to fraudulent
activity; or
3. You have more than one account with a negative balance; or
4. You are in violation of the User Agreement, the Commercial Entity
Agreement, the Acceptable Use Policy, or another agreement you have with
PayPal.
Our decision was based on terms outlined in these agreements.
What to do next
As allowed under the User Agreement, we’ll hold the money in your account
for 45 days. We’ll use your balance to reimburse buyers who file claims,
chargebacks, or any other reversals against you. Before we reimburse the
buyer, in most cases, you’ll have a chance to respond to the claim,
chargeback, or reversal.
We’ll send you an email after 45 days letting you know when you can
withdraw money from your accounts.
If you think that we permanently limited your accounts in error, you may
appeal this decision. Just go the Help Center and click Contact Us.
When you contact us, we’ll need some information to process your appeal.
Please have your drivers’ license, your Social Security or tax ID card, a
current utility bill, your business license, your articles of
incorporation, or other identifying documentation.
Sincerely,
PayPal
Sent May 17th
Hello XXXXXXXX,
For the safety and security of the PayPal network, we often review accounts
for potential risks. After reviewing your account, we have decided to close
it because of security issues.
We are making every effort to minimize any disruption to your business.
If your PayPal account balance is zero, and you have no unresolved buyer
complaints or chargebacks, your account will remain limited.
-----------------------------------
Disbursement options
-----------------------------------
Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them.
To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.
Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we'll email you information on how to receive your funds.
We regret any inconvenience this may cause.
Thanks,
PayPal
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
PPID PP1448
Which email should I believe because one told me that I can withdraw my funds in 180 days, while the other says that I can withdraw my funds in 45 days.
Any advice would be helpful.
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